Renewals & Licensing Specialist

Frontier Technology LLC dba MicroAgePhoenix, AZ
$0 - $25

About The Position

This role focuses on managing and supporting both renewal and licensing processes within the company. The Renewals Support aspect involves overseeing the tracking of upcoming renewal opportunities, securing quotes, distributing notifications to sales teams, and managing relationships with suppliers and distributors for renewal contracts. It also requires leveraging data analytics to inform decision-making, identify trends, and evaluate the effectiveness of renewal strategies using KPIs and metrics. The Licensing Support aspect involves providing expert guidance on cloud licensing options and renewals for suppliers, overseeing the setup and provisioning of Cloud SaaS service accounts and licensing, managing client license renewal requests, quotes, and orders through various system portals, tracking and reporting on the financial status of cloud license orders, and administering the Supplier Incentive program.

Requirements

  • 2-4 years of experience in lifecycle management, sales administration, licensing administration, contract management, and/or supplier incentive management.
  • Strong analytical skills and ability to analyze data and make data-driven decisions.
  • Strong verbal and written communication skills.
  • Proven ability to work independently and take initiative.
  • Self-motivated and goal-oriented with a high level of personal accountability.
  • Strong problem-solving skills and proactive communication.
  • Adaptability and resilience in a dynamic, fast-paced environment.

Nice To Haves

  • Emphasis on data analytics and decision-making processes.
  • Focus on evaluating renewal strategies using KPIs and metrics.
  • Highlighting the importance of strong problem-solving skills and proactive communication.

Responsibilities

  • Oversee tracking of upcoming renewal opportunities, secure quotes, and distribute notifications to sales teams.
  • Cultivate and manage relationships with suppliers and distributors for renewal contracts.
  • Leverage data analytics to inform decision-making processes, including identifying trends and patterns in renewal contracts.
  • Evaluate the effectiveness of renewal strategies using key performance indicators (KPIs) and metrics.
  • Provide expert guidance on cloud licensing options and renewals for suppliers.
  • Oversee the setup and provisioning of Cloud SaaS service accounts and licensing.
  • Manage client license renewal requests, quotes, and orders through various system portals and applications.
  • Track and report on the financial status of cloud license orders and support finance teams with invoicing processes.
  • Administer the Supplier Incentive program, including managing claims, referrals, and direct submissions to suppliers.
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