Commercial Renewals Specialist

Topsort • Somerville, MA

7d

About The Position

At Topsort, we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of modern advertising with modern tech, friendly products, and AI. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession. In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed. Topsort has 6 major hubs worldwide, and employees in 13+ countries. We are a truly global company that was born in the pandemic that’s had rapid growth since out of a genius product, a customer-first mentality, and a hardworking team of talented individuals. Since our founding in 2021, we’ve gained customers in retail, marketplaces, and delivery apps in 40+ countries and quickly approaching the #1 position in the industry. Topsort is changing the way Retail Media works. By joining our scaling team, you'll feel your impact from day 1. The processes and messaging you build today will be a critical part of our foundation as we accelerate toward 200 Topsorters worldwide, and your innovations will leave a lasting mark on the industry, as a whole. Retail Media is on the verge of a new era, and Topsort is gathering the ecosystem together to shape a brighter future. Joining us now, you'll work directly alongside our co-founders and founding members to bring on Retail Media 3.0. If you're looking to define your career as something greater than yourself, come scale with us.

Requirements

• Bachelor's degree or higher, preferably in Finance, Economics, Business, Accounting, Mathematics, or a related quantitative field.
• 3+ years of experience in B2B SaaS, AdTech, enterprise software, or a similar commercial environment.
• Experience owning enterprise renewals, commercial negotiations, pricing, procurement, or strategic account growth.
• Proven ability to negotiate confidently with procurement teams and senior customer stakeholders.
• Comfortable discussing pricing, contracts, and commercial trade-offs without defaulting to unnecessary discounts.
• Experience working with Legal, Finance, Sales, and Customer Success throughout the contract lifecycle.
• Strong commercial judgment and the ability to balance customer relationships with business outcomes.
• Highly detail-oriented, analytical, and organized.
• Professional, confident, and approachable—you know how to build trust while holding your ground.
• Thrives in a fast-paced startup where ownership and execution matter.

Responsibilities

• Own the commercial renewal strategy across a portfolio of enterprise customers.
• Lead pricing, contract, and commercial negotiations with customer stakeholders.
• Navigate procurement processes and partner with Legal and Finance to drive contract execution.
• Identify and execute commercial expansion opportunities within existing accounts.
• Partner with Customer Success to balance long-term customer relationships with strong commercial outcomes.
• Forecast renewal risk and commercial opportunities to maximize Net Revenue Retention (NRR).
• Build scalable renewal and pricing frameworks as Topsort continues to grow.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level