Renewals and Licensing Coordinator
About The Position
MARMOSET IS SEEKING A RENEWALS AND LICENSING COORDINATOR Marmoset is an open, inclusive company committed to fostering a diverse, equitable workplace. As Licensing & Renewals Coordinator, you'll be the engine behind our client agreements and invoicing: creating, reviewing, and finalizing license documents, tracking payments, and resolving billing questions, all while moving fast through a steady stream of deadlines. You'll also own our license renewals process end-to-end, from client outreach through reporting, working closely with the Client Services team to support Marmoset's client relationship strategy. This role rewards people who thrive on volume: someone who can hold a dozen moving pieces in their head at once, prioritize on the fly, and never let a detail slip even when the pace picks up. Success is measured by meeting monthly revenue goals and weekly KPIs. The ideal candidate is highly organized, detail-oriented, and energized by both administrative rigor and client service, with experience in Adobe, Microsoft Office, and DocuSign (or similar tools). Experience with contracts and legal documents is a plus. Location: Portland, OR (hybrid role).
Requirements
- Live in or near the Portland, OR metro area
- Can work a hybrid schedule (2 days/week in office, 3 days/week remote)
- Built for high volume, fast turnaround work
- Eagle eye for detail, but can move quickly and accurately
- Find satisfaction in both administrative rigor and building good client relationships
- Highly organized and detail-oriented, with a bias toward action
- Customer-service minded, with a knack for finding creative solutions under time pressure
- Thrives on juggling multiple projects at once and enjoys the momentum of a fast-moving queue
- Driven by results and purpose
- Excellent written and verbal communicator who can context switch quickly between contracts, invoicing, and client conversations without dropping details
- Comfortable with a high volume workload and tight turnaround times
- 1-3 years of admin experience
- Experience with Adobe, Microsoft Office, and DocuSign (or similar products) required
Nice To Haves
- Experience with Salesforce, HelpScout, contracts, and/or legal documents is a plus
- Background in licensing, billing/AR, or client-facing administrative work is ideal
- Interested in diving into the back-of-house world of sync licensing, with an eye toward growing your sales and client relationship skills
Responsibilities
- Creating, reviewing, and finalizing license documents
- Tracking payments
- Resolving billing questions
- Owning the license renewals process end-to-end, from client outreach through reporting
- Working closely with the Client Services team to support Marmoset's client relationship strategy
Benefits
- Generous PTO
- Flexible work environment
- Paid sabbaticals
- Paid parental leave
- Paid volunteer days and creative days
- Donation matching
- Technology allowance
- WFH stipend
- Education assistance
- Profit sharing
- Medical, vision, dental premiums paid 100%
- Complementary care
- FSA
- Life insurance
- 401K match
- HRA for orthodontics and mental health copays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
