Licensing Coordinator

Marsh McLennan•Toronto, ON

1d•CA$64,600 - CA$96,900•Hybrid

About The Position

Marsh Risk is seeking a Compliance Specialist – Licensing Coordinator to join their Legal, Compliance and Public Affairs (LCPA) team in Canada. This is a hybrid role, preferably located in Toronto, Ontario. The successful candidate will possess strong insurance licensing compliance experience, sound judgment, and a collaborative approach to support licensed colleagues, manage regulatory licensing requirements, and enhance the compliance program. The role involves overseeing and managing individual licensing with provincial and territorial regulators across Canada, assisting licensed colleagues with licensing inquiries, and identifying, assessing, and addressing licensing-related compliance risks.

Requirements

Minimum of 3 years of relevant insurance industry experience in licensing compliance and/or licensing operations
Experience in an insurance brokerage/agency, insurance company, or regulatory advisory environment preferred; equivalent finance industry experience will also be considered
Strong working knowledge of insurance licensing regulation and risk
Experience with insurance licensing frameworks and provincial requirements
Excellent verbal and written communication skills in both French and English
Strong technology skills, including Microsoft Word, Excel, PowerPoint, and Outlook
Experience working effectively in cross-functional teams and matrixed organizations
Ability to support or participate in regulatory examinations, enforcement proceedings, or investigations, as needed
Strong ethical standards, accountability, and commitment to compliant behavior
Proven ability to bring complex projects to successful and timely completion

Nice To Haves

Clear, concise, and persuasive communication skills
Strong organizational skills with the ability to refine business processes and workflows
Excellent responsiveness and a collaborative working style
A growth mindset with a commitment to continuous learning and improvement

Responsibilities

Support Marsh Risk’s success and reputation by promoting a strong culture of integrity, accountability, and high standards
Serve as a trusted advisor to colleagues on insurance licensing compliance matters
Manage and support individual licensing activities with provincial and territorial regulators across Canada
Identify, analyze, and advise on licensing risk and compliance issues within insurance brokerage and consulting businesses
Demonstrate subject matter knowledge in one or more licensing areas, including: Agency/Brokerage licensing, TPA licensing, Consultant licensing, Reinsurance licensing, Adjuster licensing
Stay current on legal and regulatory changes affecting insurance licensing and help update compliance programs and internal processes accordingly
Partner with business, operations, and compliance colleagues to solve problems and improve processes
Exercise sound judgment in compliance decisions and know when to escalate issues to the Chief Compliance Officer
Develop and deliver internal guidance and communications related to insurance licensing requirements
Conduct licensing monitoring activities, identify remediation actions, and track follow-up to completion
Interact effectively with provincial and territorial regulators, including proactive outreach and responses to inquiries
Support continuing education activities, including course accreditations, attendee certification, and credit issuance
Support regulator portal activities, including reporting on digital offerings, onboarding new colleagues, and managing related payments