Renewals Account Manager

ClarivateHarrisburg, PA
Remote

About The Position

We are looking for a US Remote based Renewal Account Manager to join our Renewal Sales team. This is an amazing opportunity to learn more about renewal processes within Life Sciences and Healthcare. The team is responsible for account renewal within Life Sciences and Healthcare space in Clarivate. This is a remote position within the continental United States. This is a full-time, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Requirements

  • Bachelor's degree OR equivalent work experience
  • 5+ years’ related experience in sales or customer service
  • 3+ years of experience working with Excel

Nice To Haves

  • Salesforce experience, or proficiency with comparable CRM platforms
  • Renewals Account Manager experience
  • Consultative selling and strategic account management skills
  • Prior background in academia/government customer-facing roles

Responsibilities

  • Engage proactively with customers to identify opportunities, understand needs, and deliver responsive, solution-oriented support
  • Leverage in-depth product knowledge to highlight value-added solutions that meet customer needs and drive renewal sales and initiatives
  • Execute defined renewal and retention strategies, contributing to broader comprehensive sales plans
  • Develop and maintain knowledge of current products, offerings and market trends to support sales effectiveness
  • Provide regular and consistent updates and insights on renewal opportunities and deliver accurate forecasts to leadership
  • Effectively utilize sales tools and systems to manage pipelines and drive successful outcomes
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