Renewal Specialist

INSZONE INSURANCE SERVICES LLC • Rancho Cordova, CA

3h • $16 - $18 • Onsite

About The Position

This entry-level role will be calling customers whose insurance is coming up for policy renewal, making sure that all the information we have on file is accurate, and gathering information that is relevant to the business and industry. The role involves customer contact by phone and email, and the availability to follow guidelines to ensure accurate information is recorded.

Requirements

• Ability to successfully manage different projects and tasks in a fast-paced environment.
• The ability to speak and write in a clear and calm manner, ensuring customer satisfaction above all.
• Ability to plan and operate in a well-organized manner
• Ability to work as a part of a team, as well as maintain a positive attitude and good energy in the workplace.

Nice To Haves

• Insurance experience is not necessary.

Responsibilities

• Calling for renewal intake with existing clients.
• Follow up with clients
• Protect the best interests of both our clients and insurance company partners
• Provide customer service via telephone

Benefits

• Group Health, Dental, Vision, and Life Insurance for employee and dependents, with company currently contributing 100% towards base HMO or PPO coverage, with additional options available for expanded coverage and dependent care.
• Health Savings Account, Short-Term and Long-Term disability options
• Paid time off, accrued paid sick days and time off to devote to your favourite charity
• Paid Holidays, including the day after Thanksgiving
• 401K retirement program with company contribution matching
• Access to our Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed