Renewal Sales Specialist (German speaking)

Clarivate•Belgrade, ME

1d•Hybrid

About The Position

We are looking for a Renewal Sales Specialist to join our team in Belgrade and support customers within the A&G segment. This role is a great opportunity for someone who enjoys building relationships, staying close to customers, and helping them continue to get value from the products and services they use. The team is responsible for account renewal within A&G space in the EMEA region. You will report directly to the Senior Team Lead, Renewals Sales.

Requirements

Minimum 2 years of experience in a customer-oriented role
Proficiency in English
Proficiency in German
Bachelor’s degree and/or equivalent experience

Nice To Haves

Previous experience with account renewals
Experience working with sales targets, objectives, or customer retention goals
Familiarity with procurement processes
Proficiency in an additional language, ideally French
Experience working independently in an international team

Responsibilities

Engage with smaller-scale customers to identify renewal and upselling opportunities, address their specific needs, and provide comprehensive support.
Utilize product knowledge to promote value-added solutions that address customer needs and enhance deal value.
Sustain strong relationships with customers through consistent communication and quality service to ensure ongoing loyalty and satisfaction.
Support renewal sales planning and contribute to the execution of sales strategies.
Create and update reports on subscription activities, cross-sell/upsell opportunities, and contract status.
Continuously learn about product offerings to improve renewals sales effectiveness and support overall success.
Ensure sales and renewal targets are met or exceeded.
Provide regular renewal opportunity updates and accurate forecasts as required by leadership.
Utilize all sales tools effectively.