Renewal Coordinator

Medavie • Toronto, ON

3d • CA$53,235 - CA$59,890 • Hybrid

About The Position

As a national health solutions partner, Medavie puts people first in everything they do. The Renewal Coordinator supports the brokerage sales team, account managers, underwriting and pricing partners through the end-to-end policy renewal cycle. The role analyzes underwriting metrics and renewal data on a client-by-client basis, prepares renewal packages and supporting documents, coordinates delivery to advisors/clients, and supports renewal negotiations to help achieve strong persistency, rate placement and advisor/client satisfaction. This is a newly created position within the organization.

Requirements

• Post-secondary education in business, finance, administration, accounting, mathematics, commerce or a related field; equivalent work experience may be considered.
• Bachelor’s degree in business, finance, administration, accounting, mathematics, commerce or a related field.
• Min 3 years of relevant experience in group insurance, underwriting support, sales operations, account management support, financial analysis, reporting, or client/advisor service.
• Advanced Excel/reporting capability; experience with renewal calculations, loss ratio analysis, claims/premium data, ASO arrangements, rate action scenarios, Salesforce or other sales workflow tools; ability to package complex data into clear advisor/client-ready renewal materials; strong negotiation support and presentation skills.
• Strong analytical and problem-solving skills.
• Comfort working with data, reports and business systems.
• Strong attention to detail.

Nice To Haves

• GBA, CEBS, LLQP or other group benefits/insurance industry education would be an asset.

Responsibilities

• Prepare and maintain monthly renewal inventory by client, advisor, renewal date, timelines, required data and status; proactively identify upcoming work, missing information and potential backlog risks.
• Analyze underwriting and renewal metrics on a client-by-client basis, including claims experience, premium, loss ratio, credibility, plan changes, demographics, trend, ASO deficit/surplus where applicable, and other relevant factors to support the renewal strategy.
• Produce and package renewal materials, exhibits, rate summaries, advisor/client-ready documents and renewal communication drafts in collaboration with the account executive/manager and underwriting.
• Coordinate renewal package delivery and follow-up activity with advisors/clients; maintain accurate renewal status, decisions, documentation and next steps in the appropriate systems.
• Support account executives/managers and sales leaders in renewal negotiation by preparing options, comparing scenarios, summarizing risks/opportunities, responding to questions, running quick factors/pricing alternates, and contributing to dashboards/process improvements.

Benefits

• Comprehensive health, vision and dental plan that is 100% employer paid effective on your first day.
• 100% employer-matched Defined Contribution Pension Plan
• Annual Incentive Bonus which recognizes your contribution to our success.
• In addition to paid vacation, we offer a gifted week of vacation in your first year and an optional Vacation Purchase Program.
• An organization where we encourage personal learning and growth with opportunities for career development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level