Renewal Executive

Everfox • Herndon, VA

1d • Hybrid

About The Position

The Renewals Executive plays a critical role in maintaining and expanding Everfox’s relationships with existing customers across the USA, Canada, Australia, UK, and New Zealand. You will drive revenue growth through renewals, retention, and expansion opportunities while partnering closely with field representatives, system integrators, value‑added resellers, and internal teams. This role directly contributes to Everfox’s reputation for exceptional customer care and supports clients in leveraging Everfox’s industry‑leading web, data, and email content security solutions.

Requirements

• Proven track record of successfully managing and expanding existing accounts in a B2B environment.
• Experience navigating government procurement processes.
• Strong background in closing business deals, particularly within high‑tech or cybersecurity sectors.
• Proficiency with CRM systems (Salesforce preferred) and ability to maintain accurate records.
• Excellent communication, negotiation, and customer‑engagement skills.
• Ability to manage multiple accounts, prioritize effectively, and meet deadlines in a fast‑paced environment.

Nice To Haves

• Experience selling to C‑Suite executives is a plus.

Responsibilities

• Build and maintain strong relationships with existing Everfox customers to secure renewals, ensure satisfaction, and maintain high retention rates.
• Partner with Sales, Channel, field teams, system integrators, and value‑added resellers to uncover cross‑sell and up‑sell opportunities.
• Use Everfox’s multi‑channel approach to position the best security solutions for each customer’s unique needs.
• Develop and execute a comprehensive territory plan focused on renewals and account growth.
• Prioritize daily activities and customer interactions to meet renewal and expansion targets.
• Maintain accurate forecasts and report regularly to senior management on renewal status and expansion progress.
• Track all customer interactions and opportunities in Salesforce and internal systems, ensuring timely follow‑up and closure.
• Partner with internal teams — including Sales Engineering, Channel, and Executive leadership — to bring in the right resources at the right time.
• Participate actively in internal and external meetings, sharing insights and contributing to continuous improvement of renewal strategies.
• Conduct outbound calls to end users and resellers to manage opportunities, gather insights, secure renewals, and close sales.
• Attend external customer meetings as needed to strengthen relationships and identify opportunities for further account growth.
• Identify at‑risk renewals early and collaborate with Sales and Customer Success Managers to develop mitigation plans.
• Escalate complex or high‑risk renewal cases to ensure successful outcomes.
• Stay current on industry trends, competitive landscape, and advancements in Everfox products.
• Continuously strengthen sales skills through internal training and self‑directed learning.

Benefits

• Competitive salary and performance‑based bonus structure.
• Opportunity to be part of a dynamic, fast‑growing cybersecurity company.
• Access to industry‑leading security products and tools that empower customers worldwide.
• A collaborative, high‑energy work environment with opportunities for career advancement.
• Flexible PTO
• 401k match
• Contribution to healthcare coverages

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed