Renewal Coordinator Specialist

Anticimex • Jacksonville, FL

3d • Onsite

About The Position

Join Florida’s leading provider of specialty pest control services Turner Pest Control is looking to add a goal oriented individual, who is organized, disciplined, hardworking, and eager to join a great culture, a great company, and start a new career. This position requires an individual with successful verbal skills that can multi-task and retain customers for their annual termite renewal. Requires effective appointment scheduling and navigating multiple calendars. Providing excellent customer service with a friendly and positive attitude is a must!

Requirements

• Customer Focus
• Time Management
• Communication Proficiency
• Teamwork
• Problem Solving

Responsibilities

• Possess strong verbal communication skills
• Manage a high volume of calls, emails, and voicemails
• Make 50-80 outbound calls per day to schedule renewal appointments
• Accurately input data into an industry specific computer program
• Manage multiple schedules dedicated to various territories
• Resolve customer inquiries and problem solving
• Achieve goal for close rate on scheduling

Benefits

• Medical, dental and vision coverage
• Company-paid life insurance
• Company-paid short-term disability
• Optional supplemental benefits
• 401(k) plan with company match of 4%
• Eight (8) paid holidays
• Paid time off eligibility begins the first day of employment
• Team Member discount on our services
• Team Member referral bonuses
• Opportunities to participate in community events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED