The Fig & The Judge Supervisor

The Hedreen Hotel Employer•Seattle, WA

1d•Onsite

About The Position

We are seeking a Renaissance Navigator (Outlet Supervisor) to use their passion for discovery to add creativity and originality to the way they deliver unique and personalized experiences to our guests. The successful Navigators are innovators and are relentless explorers, constantly seeking out the latest and greatest opportunities to serve and impress our guests, and of course, they are relationship builders. This position reports to the Outlet Manager, and the primary responsibilities are listed below, including but not limited to the following: Maintain an active presence on the floor, to ensure maximum service at all times to all of our guests Fill in as needed during busy times: taking tables, bussing, bartending, etc., and filling in for shifts when needed Knowledge of menu items, ingredients, and preparation Familiarity with all beverage products and a working knowledge of bar operations Bridge communications of staff concerns to the manager as well as being supportive of management decisions, while relaying all communications in a clear, professional and supportive manner Ensure the highest quality of food and beverages and service related to the operation of the restaurant Administering corporate sales promotion programs and developing and implementing local sales promotion programs Maintain a high level of professional appearance, demeanor, work ethic and image of self and develop the same in team members Exhibit, execute, and train all staff to have a discerning eye, with meticulous attention to detail and professional service at all times Work with the Outlet Manager in developing departmental programs to ensure high sales and consistent upselling of premium products Communicate effectively between departments, with the Outlet Manager and Director of Beverage and Food within the area of responsibility Implement, exhibit, and support Renaissance Hotels and Resorts' operating policies, procedures, and standards Ensure all employees are properly inducted, oriented, and trained into the department and their job Maintaining positive employee relations in a supportive environment Operate in compliance with local, state, and federal laws and regulations to ensure a legal and harassment-free workplace Ensure the safety practices of employees and guests throughout the hotel, assisting in the maintenance of proper emergency and security procedures Ability to gain a working knowledge to actively practicing the hotel’s emergency procedures and loss prevention guidelines Performing special projects as requested

Requirements

Two years of related restaurant experience, preferably in a hotel environment
Experience in a lead or supervisory role, training staff

Responsibilities

Maintain an active presence on the floor, to ensure maximum service at all times to all of our guests
Fill in as needed during busy times: taking tables, bussing, bartending, etc., and filling in for shifts when needed
Knowledge of menu items, ingredients, and preparation
Familiarity with all beverage products and a working knowledge of bar operations
Bridge communications of staff concerns to the manager as well as being supportive of management decisions, while relaying all communications in a clear, professional and supportive manner
Ensure the highest quality of food and beverages and service related to the operation of the restaurant
Administering corporate sales promotion programs and developing and implementing local sales promotion programs
Maintain a high level of professional appearance, demeanor, work ethic and image of self and develop the same in team members
Exhibit, execute, and train all staff to have a discerning eye, with meticulous attention to detail and professional service at all times
Work with the Outlet Manager in developing departmental programs to ensure high sales and consistent upselling of premium products
Communicate effectively between departments, with the Outlet Manager and Director of Beverage and Food within the area of responsibility
Implement, exhibit, and support Renaissance Hotels and Resorts' operating policies, procedures, and standards
Ensure all employees are properly inducted, oriented, and trained into the department and their job
Maintaining positive employee relations in a supportive environment
Operate in compliance with local, state, and federal laws and regulations to ensure a legal and harassment-free workplace
Ensure the safety practices of employees and guests throughout the hotel, assisting in the maintenance of proper emergency and security procedures
Ability to gain a working knowledge to actively practicing the hotel’s emergency procedures and loss prevention guidelines
Performing special projects as requested

Benefits

Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program
Free Short-Term Disability (up to $750/week). Long-Term Disability at cost (up to $10K/month) after 30 days of employment
Free Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary)
Paytient Healthcare Spending
401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)
Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment)
Voluntary Life + Accidental Death & Dismemberment (AD&D) Plan
Free Employee Assistance Program (EAP)
Travel Assistance Program
Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)
Parking: Discounted parking in hotel garage ($7/day or $140 monthly pass)
50% subsidy for public transportation expenses
Referral program of $250 per successfully referred new hire
Complimentary cafeteria meals
Monthly employee appreciation events
Employee Exercise Room
Community Service Events