Remote Scheduler for Security Guard Company

Allied Risk Management•New York, NY

5d•Remote

About The Position

As a Remote Supervisor and Scheduler, you will play a crucial role in the daily operations of security personnel. You will oversee the performance of the security team, manage schedules, and ensure all shifts are adequately staffed. The position is primarily remote, with 85% of the assignment performed from home, and requires weekly in-field visits to security posts. The role supports security personnel across various locations throughout New York City and may require responding to emergencies outside regular business hours.

Requirements

Three years of experience in supervision, scheduling, or a related field.
OSHA 10 or 30 certification for construction.
Security guard license.
S60 Fire Watch certification.
Proficiency with scheduling software and other remote work tools.
Strong organizational and time-management skills, including the ability to handle multiple tasks simultaneously.
Excellent verbal and written communication skills.
Proficiency with Microsoft Office, specifically Word and Excel.
Proficiency with Apple products, particularly MacBook Pro and iPhones.
Ability to work independently and make decisions in a fast-paced environment.
High level of integrity and professionalism.
Availability to respond to emergencies outside regular business hours if necessary.
Reliable high-speed internet.
Quiet workspace free of background noise and other environmental distractions.
Transportation and availability to attend in-person office days at least once per quarter at the Stuart or Port St. Lucie locations, and more frequently for training.

Nice To Haves

Familiarity with security industry regulations and best practices.

Responsibilities

Supervise and support security personnel across various locations throughout New York City, ensuring compliance with company policies and client requirements.
Create, maintain, and adjust work schedules to ensure full coverage.
Monitor attendance, track shift changes, and handle scheduling conflicts or emergencies.
Conduct regular check-ins with security officers to provide guidance, address concerns, and support job satisfaction.
Coordinate with upper management to understand security needs and adjust staffing as necessary.
Prepare and submit reports on staffing levels, performance, and operational metrics, including general information forms and DARs.
Assist in recruiting, onboarding, and training new security personnel.
Respond to urgent incidents or issues during shifts, providing direction and support to on-site staff.
Use scheduling software and other tools to manage and optimize workforce deployment.