Remote Online Notary Home Equity Closing
About The Position
The primary responsibility of this role is to virtually close Home Equity loans for the state of Illinois directly at the customer’s request. Must be comfortable navigating transactions and provide exemplary customer service virtually. Process /prepare paperwork and signatures required to close Home Equity loans Interfaces with Home Equity closing team and other internal partners when needed to close loans. May assist in scheduling and coordinating closing date with customers. Formalizes application for loan approval and enters into the computer or central filing system. Determines process interaction needed to satisfy internal, regulatory and investor requirements. Initiates communication with customers/clients, staff, realtors, brokers, counsel, title companies, etc. to obtain needed documents. Documentation may include appraisals, title reports, credit reports, verifications, tax returns, financial statements, etc., necessary to complete the file and ensure compliance with internal and regulatory requirements; orders title search or other information, as might be necessary. Prepares required disclosure information within designated time frames ensuring compliance with all regulations. Provides loan status update to customers/clients or other interested parties, resolves discrepancies or problems and provides periodic status reports. Ensures quality customer service throughout the loan process. Reviews file and loan application after initial set up for accuracy and adherence to terms of approval. Reviews loan package to ensure all legal and compliance guidelines are adhered to. Assembles final loan package. Calculates and loan settlement statements. Disburses funds, enters closing information into the loan system and prepares final packages. Coordinates the entire loan package from closing to funding within designated time frames. Able to explain feature/benefit to customer at time of closing.
Requirements
- Must reside in or be physically present in Illinois when performing notarial acts.
- Must be comfortable navigating transactions and provide exemplary customer service virtually.
- Ability to work with legal to solve complex documentation needs.
- Knowledge of closing policies and procedures, funding policies, underwriting requirements, governmental and agency requirements, terminology and automated processing systems.
- Strong organization skills.
- Good verbal and written communication skills.
- Knowledge of applicable credit policies and approval processes for assigned product(s).
- Ability to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Nice To Haves
- Up to two years of relevant experience.
- Remote online notary license (RON).
- Experience with LOS Applications Net Oxygen and/or BLEND.
- Experience working with Home Equity Loans and Lines of credit.
Responsibilities
- Virtually close Home Equity loans for the state of Illinois.
- Process and prepare paperwork and signatures required to close Home Equity loans.
- Interface with Home Equity closing team and other internal partners.
- Assist in scheduling and coordinating closing dates with customers.
- Formalize applications for loan approval and enter into the computer or central filing system.
- Determine process interaction needed to satisfy internal, regulatory, and investor requirements.
- Initiate communication with customers/clients, staff, realtors, brokers, counsel, title companies, etc., to obtain needed documents.
- Prepare required disclosure information within designated time frames ensuring compliance with all regulations.
- Provide loan status updates to customers/clients or other interested parties.
- Resolve discrepancies or problems and provide periodic status reports.
- Ensure quality customer service throughout the loan process.
- Review file and loan application after initial set up for accuracy and adherence to terms of approval.
- Review loan package to ensure all legal and compliance guidelines are adhered to.
- Assemble final loan package.
- Calculate loan settlement statements.
- Disburse funds, enter closing information into the loan system, and prepare final packages.
- Coordinate the entire loan package from closing to funding within designated time frames.
- Explain features/benefits to customers at the time of closing.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
