Online Notary Public (Remote)

LawDepotRichmond, VA
Remote

About The Position

LawDepot is seeking an Online Notary Public to complete remote, online notarizations for their United States-based website users. This role involves providing feedback to improve the platform and supporting U.S. users. It is an independent contractor position performed remotely. The role requires weekend availability, with specific weekday and weekend hours. Compensation is offered per notarial act and for serving as a witness.

Requirements

  • More than 6 months of experience in a Remote Online Notary Public role, handling confidential and private customer documents
  • Valid Electronic Notary Public certification in Virginia
  • Commissioned Notary Public in Virginia
  • Strong attention to detail
  • Effective verbal and written communication skills
  • Technically savvy – ability to learn internal tools and new software
  • Dependable attendance and punctuality
  • Well-developed interpersonal and organizational skills
  • Ability to resolve standard document issues with minimal assistance
  • Must have minimum $25,000 error and omission insurance coverage (E&O)
  • Must have a working desktop computer/ laptop, webcam, microphone, and high-speed internet connection

Responsibilities

  • Complete the notarization of customer documents
  • Verify the authenticity of important documents while working remotely
  • Explain the notarization process to customers and provide a professional, responsive experience
  • Review and verify signer identity per the commissioning state's requirements
  • Confirm the signer understands the document and is signing willingly
  • Review documents for completeness and correct certificate wording
  • Administer acknowledgement and jurat notarial acts
  • Record each notarization in a digital notary journal as required by state law
  • Certify the authenticity of signatures on important legal documents
  • Serve as a witness for other notaries' sessions when required and available
  • Support product quality by testing features and reporting bugs and improvement ideas to the notary team
  • Manage customer communication through our internal account portal
  • Maintain certification as mandated by state
  • Assist with testing and quality assurance, when needed
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