Remote Leadership Development Representative - Career Growth
About The Position
AO is seeking motivated, goal-oriented professionals to join our growing virtual team as Remote Leadership Development Representatives. You'll begin by learning the foundation of our business—serving clients, building relationships, explaining available benefits, and delivering an exceptional client experience. As you develop and demonstrate consistent performance, you'll have opportunities to strengthen your skills in mentorship, coaching, team development, and leadership. Whether you're beginning your career, changing industries, or bringing experience from customer service, healthcare, retail, hospitality, education, sales, or management, we provide the training, mentorship, licensing guidance, and ongoing professional development needed to get started. No previous insurance or leadership experience is required.
Requirements
- Be at least 18 years of age
- Be legally authorized to work in the United States
- Be physically located within the United States
- Have access to a reliable computer or laptop
- Maintain reliable high-speed internet
- Have webcam and microphone capability
- Maintain a quiet, professional workspace
- Be comfortable meeting clients through Zoom and phone
- Be willing to complete required training and professional development
- Be willing and able to obtain the appropriate state Life & Health Insurance License
Nice To Haves
- Previous experience in Customer Service
- Previous experience in Client Success
- Previous experience in Sales
- Previous experience in Team Leadership
- Previous experience in Retail
- Previous experience in Hospitality
- Previous experience in Healthcare
- Previous experience in Education
- Previous experience in Recruiting
- Previous experience in Administrative Support
- Previous experience in Account Management
- Previous experience in Financial Services
- Previous experience in Management
- Previous experience in Military Service
- Previous experience in Coaching or Training
Responsibilities
- Meet with clients through scheduled Zoom and phone appointments
- Connect with individuals and families who have requested benefit information
- Ask questions to understand each client's needs and priorities
- Explain available life, accident, and supplemental health insurance options
- Answer questions clearly and professionally
- Help clients evaluate available coverage options
- Assist with applications, enrollment, and required documentation
- Provide ongoing client support and follow-up
- Assist with applicable policy reviews and updates
- Maintain accurate digital records and client documentation
- Build long-term relationships through trust, professionalism, and exceptional service
- Structured leadership development
- One-on-one mentorship from experienced leaders
- Weekly virtual coaching
- Communication and presentation development
- Goal setting and performance accountability
- Coaching and feedback techniques
- Team-building strategies
- Problem-solving and decision-making
- Mentoring newer representatives
- Training and professional development
- Leadership communication
- Business and organizational development
Benefits
- Medical reimbursement program
- Company-supported life insurance
- Accidental Death Benefit coverage
- Renewal and residual income opportunities
- Leadership development resources
- Professional training programs
- Union-supported professional environment, where applicable
- Modern virtual technology and business tools
- Company-sponsored incentive travel
- Leadership conferences
- Professional development events
- Performance contests
- Recognition programs
- Team experiences
- Leadership events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
