Remote Insurance Leadership Trainee

AIL•Fort Wayne, IN

22h•Remote

About The Position

AO Globe Life – American Income Division is seeking motivated, dependable, and growth-oriented individuals to join their virtual team as Remote Insurance Leadership Trainees. This role begins with client-facing insurance sales and service responsibilities, offering opportunities to develop communication, relationship management, coaching, and leadership skills. You will work with eligible working families, union members, veterans, and association members through virtual consultations, helping them understand available life, accident, and supplemental health insurance benefits. Through Zoom and phone appointments, you will identify client needs, explain coverage options, assist with enrollment once licensed, and provide continued client support. As you gain experience and demonstrate consistent performance, you may become eligible for additional responsibilities in training, mentorship, team development, and leadership. No previous insurance experience is required.

Requirements

Be at least 18 years old.
Be physically located within an eligible U.S. location.
Be legally authorized to work in the United States.
Have a reliable computer or laptop.
Maintain dependable high-speed internet.
Have webcam and microphone capability.
Maintain a quiet, professional home workspace.
Be comfortable communicating through Zoom and phone.
Demonstrate professional communication skills.
Be willing to complete required training.
Be comfortable with consultative insurance sales.
Understand the commission-only compensation structure.
Hold or be willing and able to obtain the required state Life & Health Insurance License.
Be able to complete applicable state licensing and background requirements.
Basic computer proficiency.

Nice To Haves

Previous experience in customer service, retail, hospitality, healthcare, banking, education, administration, call centers, military service, client relations, financial services, sales, or management may be helpful but is not required.

Responsibilities

Contact prospective and existing clients through company-provided opportunities.
Schedule and conduct virtual Zoom and phone consultations.
Establish trust through respectful, professional communication.
Ask questions to understand individual and family protection needs.
Listen carefully to client concerns and priorities.
Answer questions clearly and accurately.
Maintain consistent client communication and follow-up.
Manage appointments and digital client records.
Build long-term relationships through dependable service.
Explain available life, accident, and supplemental health insurance products.
Review relevant coverage options and policy features.
Conduct needs-based benefit consultations.
Identify appropriate solutions based on client needs.
Provide suitable recommendations within licensing and company requirements.
Answer questions about coverage and enrollment.
Assist eligible clients with electronic applications.
Review required documentation for completeness.
Follow applicable state insurance regulations and company procedures.
Provide professional follow-up after enrollment.
Explain applicable next steps.
Respond to policy-related questions.
Assist with applicable policy reviews.
Help clients navigate beneficiary information and policy-service requests.
Direct clients to appropriate claims-support resources when needed.
Maintain accurate digital client records.
Building lasting relationships through dependable service.
Participate in leadership-development sessions.
Learn effective communication and coaching techniques.
Observe experienced mentors and team leaders.
Strengthen organization and time-management skills.
Learn performance tracking and goal-setting practices.
Develop presentation and professional-development skills.
Collaborate with other representatives.
Build confidence in virtual team environments.
Demonstrate accountability and initiative.