2026

Transworld Systems Inc.•San Angelo, TX

13d•Remote

About The Position

Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. This is a remote/work from home position. Build Your Future! Come join our thriving team as a Remote Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Requirements

Prior call center experience
Great Attendance
Computer Navigation skills
Must be able to type minimally 35-40 WPM
Great Communication skills
Camera etiquette – Cameras are required to be on during training from start to end
Flexible - production shifts vary from 7am-8pm EST
Open to working overtime – We are the client's Crisis Center therefore in the event a major storm impacts our Service Territory we will be required to work long hours to include overnight and weekends
Adhere to a 20-minute daily break 1 hour lunch
Multitask Skills
Adequate Internet of 20mbps download 10 upload
Broadband internet connection (No DSL, or Dial Up)
Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
Speed Test Results: 25 mbps download, 20 mbps upload
Camera requirements – Cameras are required to be on during training from start to end of each shift (not including breaks and lunches)

Responsibilities

Answer inbound calls regarding: Billing inquiries, Disconnect/Reconnect, Payment Arrangements, Budget Billings
Make payments
Process trouble and outage orders
Move In/Out Service
Assist with My Account (Online Accts)