Remote Customer Experience- Email, Chat, Call

Essence Journey • Orlando, FL

1d • Remote

About The Position

We are seeking a dependable and detail-oriented Remote Customer Experience Assistant to support daily operations, client communication, and scheduling. The role helps ensure processes run efficiently and is suited to an organized, proactive person who can manage tasks independently in a remote setting.

Requirements

• Must be 18 years of age or older.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities in a remote setting.
• Comfortable using email, chat, and other virtual tools for daily communication.
• Must have a reliable internet connection.

Nice To Haves

• Prior experience in customer service, hospitality, call center, or virtual support roles is preferred.

Responsibilities

• Communicate with clients and team members through email, chat, and phone.
• Confirm schedules, appointments, and follow-up details.
• Maintain records, update internal systems, and ensure information is accurate.
• Assist in coordinating tasks, documents, and communications between departments.
• Provide responsive and professional support to clients and internal teams.

Benefits

• Flexible scheduling and remote work environment.
• Competitive compensation and daily pay options.
• Access to exclusive company perks and resources.
• Opportunities for growth and skill development.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed