Remote Collection Experts Needed Today (Great Commission Potential!)

AllianceOne • Maumee, OH

4d • Remote

About The Position

AllianceOne, a subsidiary of Teleperformance, is seeking Remote Customer Service/Collections Experts. This role involves connecting with people to resolve delinquent account issues, offering advice, options, and solutions to help consumers manage their financial obligations. The company values its call center professionals by providing a competitive base hourly rate, an excellent commission structure, and paid training.

Requirements

• Prior customer service experience (collections or call center experience is a plus).
• Professional verbal communication skills.
• Outstanding attendance & work ethic.
• Strong ability to navigate multiple systems while speaking with customers.
• Must be self-motivated and goal oriented.
• Problem solving and critical thinking.
• Must be proficient in time management.
• Negotiation skills.
• Good typing/keyboarding skills.
• Ability and openness to work professionally with a diverse customer base.
• Works well in team setting.
• A criminal background check is required.

Nice To Haves

• Collections or call center experience.
• Knowledge of personal loans and/or financial services is a strong plus.

Responsibilities

• Connect with people to solve delinquent account issues.
• Provide solutions that work for both the consumer and the organizations served.
• Offer advice, options, and solutions to consumers to help them get back on track with repaying financial obligations.

Benefits

• Competitive base hourly rate
• Excellent commission structure
• Paid training
• Health Insurance (Medical/Dental/Vision)
• HSA/FSA plans
• Generous Paid Time Off package
• EAP
• 401k after 90 days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed