Remote Benefits Representative | Entry-Level Customer Service | Work From Home

AIL•Macon, GA

2d•Remote

About The Position

AO Globe Life is seeking motivated, people-focused professionals to join their virtual team as Remote Benefits Representatives. This entry-level, 100% remote position is ideal for individuals looking to build a career from home, help families, develop professional skills, and increase their earning potential. The role involves working virtually with individuals and families interested in learning about available benefits, explaining coverage options, assisting with enrollment, and providing ongoing client support. Previous insurance experience is not required, as the company provides structured training, licensing guidance, mentorship, and professional development. The position is commission-based with weekly pay, performance bonuses, and renewal income opportunities, offering uncapped commission potential and flexible scheduling.

Requirements

Be at least 18 years of age
Be physically located within the United States
Be legally authorized to work in the United States
Have access to a reliable computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional home workspace
Be comfortable communicating through Zoom and phone
Be comfortable learning web-based technology
Be willing to participate in required training
Be willing and able to obtain the appropriate state Life & Health Insurance License

Nice To Haves

Previous experience in Customer Service, Client Services, Member Services, Call Centers, Retail, Hospitality, Healthcare, Banking, Financial Services, Education, Administrative Support, Military Service, Recruiting, Account Management, or Sales.
Previous insurance experience is not required.

Responsibilities

Meet with clients through scheduled Zoom and phone appointments
Connect with individuals and families interested in receiving benefit information
Ask questions to understand each client’s needs, priorities, and concerns
Listen carefully and identify areas where additional financial protection may be helpful
Build professional, long-term relationships
Provide a personalized and respectful client experience
Maintain consistent communication and follow-up
Explain available life insurance options
Review accident and supplemental health benefit options
Answer questions about available coverage
Help clients understand policy features
Compare available benefit choices
Provide needs-focused recommendations
Assist eligible clients through applications
Guide clients through enrollment
Explain documentation clearly
Complete required digital records accurately
Conduct applicable policy and benefit reviews
Assist with beneficiary updates
Answer general coverage questions
Provide ongoing follow-up
Help direct clients through applicable claims-support processes
Maintain accurate client records
Update documentation when needed
Follow company procedures and applicable state insurance requirements