Remote Benefits Advisor | Leadership Track

AIL•Columbus, OH

2d•$95,000 - $115,000•Remote

About The Position

Globe Life AO is expanding its virtual team and seeking motivated, dependable, and people-focused individuals to join us as Virtual Client Support Associates. This is a 100% remote, independent contractor opportunity. You'll connect with individuals and families who have requested information about available benefits, answer questions, explain available options, assist with enrollment, and provide ongoing client support. No previous insurance experience is required. We provide training, mentorship, licensing guidance, and continued professional development. This opportunity combines client service with consultative insurance sales and is compensated on a commission basis rather than a guaranteed hourly wage or salary. Income opportunities may include weekly commission payments, performance-based bonuses, uncapped production potential, renewal income, long-term residual income opportunities, leadership compensation as you advance, and additional performance incentives. Individual earnings vary based on activity, production, performance, and results. Build your career from home while staying connected to clients, mentors, and your team virtually. This opportunity provides flexibility to organize your schedule around your personal and professional responsibilities. You'll have the opportunity to develop transferable skills in customer service, communication, relationship management, problem-solving, organization, sales, and leadership. Associates who demonstrate strong performance, professionalism, consistency, and leadership potential may pursue opportunities such as: Client Support Associate → Benefits Representative → Trainer/Mentor → Team Leader → Management. Advancement is based on performance and professional development—not simply seniority.

Requirements

Be at least 18 years of age
Be physically located within the United States
Be legally authorized to work in the United States
Have access to a computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional workspace
Be comfortable using Zoom and web-based technology
Be willing to participate in training and professional development
Be willing and able to obtain the appropriate state Life & Health Insurance License

Nice To Haves

Experience in customer service, retail, hospitality, healthcare, education, administration, banking, military service, call centers, client relations, or sales can be helpful—but is not required.

Responsibilities

Connect with individuals and families through scheduled Zoom and phone appointments
Connect with clients who have requested information about available benefits
Listen carefully to understand individual needs and priorities
Answer questions clearly and professionally
Provide a welcoming, personalized virtual experience
Build trusted relationships through consistent communication and follow-up
Explain available life, accident, and supplemental health insurance benefit options
Help clients understand coverage features and available choices
Identify individual and family protection needs
Recommend appropriate solutions based on those needs
Guide eligible clients through applications and enrollment
Assist with required documentation
Explain next steps clearly throughout the process
Assist existing clients with policy-related questions
Conduct policy reviews
Help with beneficiary updates
Provide appropriate claims-related assistance
Follow up with clients regarding ongoing needs
Maintain accurate digital client records
Manage appointments and follow-up schedules
Deliver professional, responsive client service