Remodel & Replacement Sales Consultant

Mountain West Windows and Doors•Scottsdale, AZ

8d•Onsite

About The Position

Remodel & Replacement Sales Consultants are responsible for developing and maintaining mutually beneficial relationships with contractors, remodelers, replacement companies, select builders and homeowners. This role is accountable for generating high-volume, profitable sales, increasing market penetration, and delivering exceptional customer experience. Additional responsibilities include special projects and other duties as assigned based on business needs.

Requirements

Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
Ability to learn and effectively utilize company-specific software, Salesforce, quoting tools, and order management platforms.
Ability to compile, analyze, and interpret information in spreadsheet and reporting formats
Excellent verbal and written communication skills.
Strong customer service and public relations skills.
Ability to read, interpret, understand, and explain sales processes, product specifications, installation guidelines, and warranty information.
Ability to effectively present information, gather information from others, and respond appropriately to customers, coworkers, and managers.
Demonstrated professionalism in phone, email, and in-person communications.
Self-motivated, proactive, and results-oriented with the ability to work independently.
Strong organizational skills with the ability to prioritize tasks, manage multiple projects, and meet deadlines.
Attention to detail and commitment to accuracy.
Ability to build trust and maintain positive working relationships with customers, coworkers, and managers.
Professional appearance and demeanor with the ability to positively represent the company in customer-facing interactions.
Strong problem-solving and conflict-resolution skills.
Commitment to continuous learning, self-development, and teamwork.
Ability to perform business-related mathematical calculations involving measurements, percentages, pricing, margins, area calculations, and project estimates.
Valid driver's license and acceptable driving record required.
Ability to travel throughout the assigned territory and attend company meetings, events, and training as required.
Regularly required to stand, walk, use hands to handle objects, type, or feel, reach with hands and arms, and talk and hear.
Occasionally required to sit, stoop, or crouch.
Must occasionally lift and/or move up to 75 pounds.
Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Post-offer background check, MVR Check and drug screen required.

Nice To Haves

Associate's degree, bachelor's degree, technical certification, or an equivalent combination of education and experience preferred.
Two to four years of sales, customer service, construction-related, or general business experience preferred.
Prior knowledge of general construction applications and terminology and/or window and door products, applications, and components is preferred.
Experience reading construction plans, blueprints, and specifications is preferred.

Responsibilities

Develop and execute an annual business plan that will establish sales goals, activity targets, and account acquisitions strategies.
Identify, pursue, and secure new business opportunities with, remodel contractors, replacement companies, select builders, homeowners, and other trade professionals to achieve sales objectives.
Regularly visit permit offices or review permit reports to uncover active new projects and accounts in your area.
Manage all aspects of customer relationships, including product application, sales, cross departmental support and resolution of customer concerns, while maintaining a high level of customer satisfaction.
Promote and expand awareness of the Marvin product line and other represented manufacturers while maintaining current knowledge of trends, projects, and developments within the architectural, construction, and remodeling communities.
Actively represents Mountain West Windows & Doors at company-sponsored events, at professional group invitations to discuss and/or present products, and at consumer home shows to promote Marvin and to build your network and relationships with prospective clients.
Able to present product demonstrations, accurately read, interpret and take-off blueprints, and use electronic software and systems (OMS, MSOffice, Salesforce, etc.) to quote, sell and order products for remodeling and residential, and assist in providing prompt and on-time delivery.
Follow up on leads generated by lead reports, referrals, showroom inquiries and outstanding proposals.
Responsible for providing feedback regularly and upon request, including but not limited to: wins and losses, competitive information, quality alerts as well as periodic special requests.
Responsible for hosting guests for field visits upon request.
Promotes and facilitates continuous improvement activities in the department.