Remittance Processing Technician (full-time), Image Processing

Central Bank & Trust•Lexington, KY

9h•Onsite

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About The Position

Responsible for a variety of activities related to Remittance Processing services.

Requirements

High School diploma or GED
One year of data entry experience
Excellent 10-key dexterity with good typing skills
Excellent attention to detail, accuracy, and organizational skills
Working knowledge of Microsoft Office
Excellent verbal and written communication skills
Proven record of teamwork and cooperation
Strong organization, time management, teamwork and customer service skills
Initiative-taker, ability to work with minimal supervision, dependable

Nice To Haves

Six months’ previous lock box experience
Experience with remittance processing systems

Responsibilities

Accurately sorts and opens postal mail in preparation for processing.
Processes manual, retail, and wholesale lockboxes according to procedure.
Processes credit cards payments received via correspondence and from banking centers.
Downloads and properly formats FED ACH files for ingestion into Remittance Payment System.
Maintains privacy and security of HIPAA related information for each client. Ensures appropriate separation of documentation and payments are processed to the proper client.
Accurately prepares deposits and checks for manual, retail, and wholesale lockboxes for capture and ensures work is sent for account posting.
Prepares outgoing lockbox materials for courier, mail, or client pick up.
Captures and images coupons, checks, or full-page client material using a mail extraction or tabletop scanner and ensures items are scanned to the proper client.
Accurately keys items and balances transactions in remittance and item processing systems.
Prepares and prints internal reports and client volume logs daily ensuring accuracy for data retention and records of volumes for each client.
Transmits client files to their host for posting to their customer accounts.
Maintains input files on the secure network to meet regulatory requirements.
Creates DIPS, client reports, PDF files (if needed), and ICL files according to procedure.
Stores all client imaged material in secure location and confirms the destruction of materials according to retention schedule.
Follows all pertinent regulations and policies including HIPAA, Privacy and Information Security.
Maintains an error ratio as defined in annual performance appraisal.
Cross trains as requested by management for full department efficiency.
Performs other duties as assigned.