Remittance Processing Specialist II- Equipment Operator - 1st Shift

First American Payments SystemsCharlotte, NC
Onsite

About The Position

The Processing Specialist II position performs complex sorting and decisioning of non-standard or rejected transactions. The focus of the position is to perform the day to day functions of reject decisioning/processing. This role involves operating high-speed mail extraction and scanning equipment, processing medium to high complexity client sorting and transaction decisioning based on client processing instructions. The specialist will ensure accurate processing and maintain performance output in accordance with department standards, and may assist with training when needed.

Requirements

  • High School Diploma, GED, or equivalent work experience
  • Computer skills
  • Able to read and make decisions
  • Able to work well independently and with others on work for all clients
  • Comfortable working in a fast-paced, deadline-oriented environment
  • Team player with good interpersonal skills
  • Ability to adapt to change and learn new processes as the business evolves
  • Must meet the Deluxe established standard minimums for productivity and accuracy
  • Ability to lift up to 25 lbs.
  • Able to stand for long periods of time
  • Must be 18 years of age or older

Nice To Haves

  • 1 year of experience

Responsibilities

  • Perform complex sorting and decisioning of non-standard or rejected transactions.
  • Perform day to day functions of reject decisioning/processing.
  • Pull rejected transactions from all processing areas using reports and processing audit trails with general knowledge of operations.
  • Perform basic level transaction sorting and decision-making.
  • Header batched items with control documents and processing header.
  • Perform extraction and scanning on high speed and moderate to complex client handling using I-Tran, IMBL, OPEX 30, 40, 50/51, 150 Falcon equipment.
  • Process medium to high complexity client sorting and transaction decisioning.
  • Process work accurately and maintain performance output in accordance with department standards.
  • Assist with training when needed.

Benefits

  • Medical, Dental, Vision benefits start day ONE!
  • Paid time off
  • 401K
  • paid maternity/paternity leave
  • tuition reimbursement
  • pet bereavement
  • Healthcare (Medical, Dental, Vision)
  • Paid Time Off, Volunteer Time Off, and Holidays
  • Employer-Matched Retirement Plan
  • Employee Stock Purchase Plan
  • Short-Term and Long-Term Disability
  • Infertility Treatment, Adoption and Surrogacy Assistance
  • Tuition Reimbursement
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