Remittance Operations Supervisor - 2nd Shift

First American Payments Systems•Newark, DE

50d•Onsite

About The Position

Be part of an organization that’s driving change and consistently recognized as a top employer. At Deluxe, we know that great people build great companies—and we invest in you accordingly. We’re proud to be recognized as a Great Place to Work and a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans. We offer competitive benefits starting on day one, designed to support your life both in and out of work. 42% of our employees have stayed for 10+ years, citing our people, benefits, work-life balance, inclusive culture, and team support as key reasons why. Shift: 2nd, Sunday - Thursday 3:00pm - 11:30pm. We value our people and offer generous benefits - Medical, Dental, Vision benefits start day ONE! PLUS: Paid time off, 401K, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more! There is a reason we boast numerous awards like “Great Place to Work Certified” and “Best Place to Work” For Moms, Dads, LGBTQ, and Veterans (just to name a few). At Deluxe, we know that great people make a great organization. A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family/home time, diversity, and team culture.

Requirements

Must be 18 years of age or older
High School Diploma or GED
2 years of operations management experience

Nice To Haves

Bachelors in Business/Finance
2 years in operations Management (preferably in payment processing)

Responsibilities

Responsible for the supervision of a non-exempt operational group.
Responsible for overall team performance to meet or exceed company goals and objectives.
Actively works to gain the respect of subordinates through daily interaction with the team; promotes teamwork, harmony, and productivity across all areas of the Operation.
Works to increase the skills of team members.
Responsible for overall team performance to meet or exceed company goals and objectives.
Hands-on approach in helping to meet goals.
Ensures established processes are followed for optimal performance of the team; creates, follows and meets deadlines; prioritize tasks to meet operational goals.
Communicates both verbally and in writing to team members ensuring all team members have consistent understanding.
Manage the performance and on-going development of direct reports through timely coaching and counseling, positive reinforcement, and honest, direct feedback.