Relocation Contractor - Toronto, Ontario

Relocity•Toronto, ON

3d•CA$45 - CA$50•Hybrid

About The Position

Relocity is reimagining the global mobility experience. We enable enterprises to attract, retain, and engage talent globally through our unique blend of mobility software solutions and high-touch destination services. Our personalized digital transferee experience accommodates all mobile talent and is enabled by our AI-driven native mobile app and workforce mobility platform. Our core values drive us to focus on our customers, innovation, integrity, and excellence. Relocity serves thousands of cities across the United States, Europe, and Asia. Learn more at www.relocity.com. As a Relocation Consultant (1099 Contractor), you will deliver high-touch, client-facing relocation services to employees and their families as they transition into a new city. You will act as a knowledgeable local resource, offering tailored guidance and hands-on support across key aspects of the relocation experience. This opportunity is structured around individual client engagements, with service needs varying based on market activity and client demand. Services are delivered both remotely and in-person within your local area, depending on the nature of each engagement. Success in this role requires strong local expertise, a consultative mindset, and the ability to independently manage multiple client engagements while delivering a seamless, high-quality experience.

Requirements

Must have the legal right to work in Canada.
Must have at least 5 years of residency in Toronto with extensive knowledge of the local rental market, education system, and local registration processes.
Must own (not rent) a reliable, registered, and insured 4-door vehicle with a valid driver’s license, as the role involves driving clients for area tours and rental searches.
Must be flexible and available to work weekends.
Friendly, outgoing personality, strong customer service orientation, and problem-solving abilities.
Must be self-motivated, with the ability to work independently and manage time effectively.
Extensive experience with technology tools such as Microsoft Office, Google GSuite, and CRM systems
Must have a laptop, smartphone, and reliable internet connection
Ability to read and interpret documents such as contracts, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of an organization.

Nice To Haves

Established presence in Toronto, with strong knowledge of local neighborhoods, housing, and lifestyle offerings.
Experience in a client-facing, service-oriented capacity (e.g., relocation services, real estate, hospitality, concierge services, mobility, or similar).
Ability to operate independently and manage multiple engagements simultaneously.
Strong interpersonal, communication, and problem-solving skills.
Professional judgment and discretion when supporting clients through complex or high-touch situations.
Familiarity with local service providers, vendors, or community networks is a strong advantage.
Prior experience relocating individuals or clients is preferred.
Prior personal or professional relocation or moving assistance experience is preferred, but not required.
Bachelor or Associate’s degree (or equivalent) preferred

Responsibilities

Build trusted relationships with relocating employees by understanding their needs, preferences, and priorities.
Provide guidance on neighborhoods, transportation, and local lifestyle considerations.
Conduct housing and school research, including rental market insights, commute considerations, and general suitability.
Support clients with local orientation and navigation of common relocation logistics.
Curate personalized recommendations for dining, social, cultural, and lifestyle activities.
Deliver tailored insights and recommendations using your local expertise and available tools.
Facilitate area tours (virtual or in-person), offering real-time perspective and context.
Communicate with clients through phone, email, video, and/or in-person interactions.
Coordinate with relevant vendors, partners, or service providers as needed to support the client experience.
Manage multiple client engagements independently, ensuring organization and follow-through.
Document key updates and interactions to support continuity of service.