Relocation Consultant
About The Position
Provide relocation services to transferees based on the client’s relocation policy and an evaluation of the transferee’s needs and interests as determined by an interview conducted by the Relocation Consultant. Services and related benefit consultation may include home marketing, property management, home purchase, rental finding, lease cancellation, relocation related travel, temporary housing, and household goods movement. The Relocation Consultant works for the best interest of the transferee and client in policy consultation and assistance with relocation matters.
Requirements
- High School diploma
- 3+ years’ relocation/real estate related experience
- Very good organizational, communication and interpersonal skills
- Computer and data management experience
Nice To Haves
- International experience a plus (not required)
Responsibilities
- Review and explain client relocation policies, procedures and benefits to transferees
- Manage policy components to assure compliance
- Manage policy exceptions as directed by the client
- Assess transferee needs and provide services and resources to meet those needs
- Manage and coordinate services and benefits to possibly include Temporary Living, Home Marketing and Home Sale (could include BVO and GBO), Mortgage (consultation and/or resources), Home Purchase, Rental-Departure and Destination, Expense Management, Household Goods Movement, pre hire tours, and any future approved services
- Coordinate and communicate with the Client Services Manager, appropriate internal and external service providers, and appropriate client contact regarding day-to-day management of assigned transferee activity
- Monitor progress and assure transferee’s satisfaction with services
- Maintain files and computer database on assigned transferees and activities
- Regularly communication and coordinate with transferees and agents
- Provide the highest quality service possible to transferees
- Maintain a professional and positive work attitude and team spirit
- Represent self and CapRelo in a professional manner at all times
Benefits
- Comprehensive medical, dental, and vision insurance
- World-class retirement savings programs including Company-funded profit sharing and safe harbor 401(k)
- Recruitment and customer referral bonuses
- Company-paid life insurance and accidental death benefits
- Voluntary protection programs for employees and their families
- Service recognition programs
- Safety & performance bonuses
- Tuition reimbursement and student loan repayment assistance
- Discounted membership @ Gold’s Gyms (corporate locations) nationwide
- Global employee wellness programs and Employee Assistance Program (EAP) for employees and their families
- Medical and Dependent Care Flexible Spending Accounts (FSAs)
- Health Savings Account (HSA) with employer matching contribution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
11-50 employees
