Relocation Consultant

CapRelo•Sterling, VA

About The Position

Provide relocation services to transferees based on the client’s relocation policy and an evaluation of the transferee’s needs and interests as determined by an interview conducted by the Relocation Consultant. Services and related benefit consultation may include home marketing, property management, home purchase, rental finding, lease cancellation, relocation related travel, temporary housing, and household goods movement. The Relocation Consultant works for the best interest of the transferee and client in policy consultation and assistance with relocation matters. CapRelo is a technology-driven company focused on delivering best in class relocation and assignment services on a global platform. Our goal is to make the relocation process easy for everyone involved. Our employees simplify and streamline the complexities of relocation through capabilities like move management services, home sale and purchase, property management, destination services, expense administration, and consultation on domestic and international relocation policies. At CapRelo, we strive to attract the best and the brightest who will bring their unique abilities and help take our company to the next level. If you are looking for an organization where you can use your talents and have a real impact on company performance – you’ve come to the right place.

Requirements

High School diploma
3+ years’ relocation/real estate related experience
Very good organizational, communication and interpersonal skills
Computer and data management experience

Nice To Haves

International experience a plus

Responsibilities

Review and explain client relocation policies, procedures and benefits to transferees
Manage policy components to assure compliance
Manage policy exceptions as directed by the client
Assess transferee needs and provide services and resources to meet those needs
Manage and coordinate services and benefits to possibly include Temporary Living, Home Marketing and Home Sale (could include BVO and GBO), Mortgage (consultation and/or resources), Home Purchase, Rental-Departure and Destination, Expense Management, Household Goods Movement, pre hire tours, and any future approved services
Coordinate and communicate with the Client Services Manager, appropriate internal and external service providers, and appropriate client contact regarding day-to-day management of assigned transferee activity
Monitor progress and assure transferee’s satisfaction with services
Maintain files and computer database on assigned transferees and activities
Regularly communication and coordinate with transferees and agents
Provide the highest quality service possible to transferees
Maintain a professional and positive work attitude and team spirit
Represent self and CapRelo in a professional manner at all times

Benefits

Comprehensive medical, dental, and vision insurance
World-class retirement savings programs including Company-funded profit sharing and safe harbor 401(k)
Recruitment and customer referral bonuses
Company-paid life insurance and accidental death benefits
Voluntary protection programs for employees and their families
Service recognition programs
Safety & performance bonuses
Tuition reimbursement and student loan repayment assistance
Discounted membership @ Gold’s Gyms (corporate locations) nationwide
Global employee wellness programs and Employee Assistance Program (EAP) for employees and their families
Medical and Dependent Care Flexible Spending Accounts (FSAs)
Health Savings Account (HSA) with employer matching contribution