Relocation Consultant (1099 / Japanese Language)

Relocity•Boise, ID

About The Position

Relocity is seeking a Japanese-fluent Relocation Consultant to provide high-touch, client-facing support to employees and families moving to a new city. The consultant serves as a knowledgeable local resource, offering tailored guidance and hands-on assistance with relocation needs. Engagements are per assignment, and the volume of work varies according to client demand and market activity; there is no guarantee of ongoing or minimum work. Services may be delivered remotely or in person within the consultant’s local area. The consultant independently manages multiple client engagements, builds trusted relationships, and provides local insights and recommendations. Contractors determine how to deliver services in alignment with client needs and engagement expectations and are responsible for maintaining any licenses, insurance, or local compliance applicable to their services. Compensation varies by location, scope, and complexity, with a stated pay range of $40.00–$50.00 per hour.

Requirements

Legal authorization to work in the United States.
At least five years of residency in Boise, with extensive knowledge of the local rental market, education system, and local registration processes.
Own a reliable, registered, insured four-door vehicle and hold a valid driver’s license.
Be flexible and available to work weekends.
Full professional fluency in Japanese and English, both verbally and in writing; conversational proficiency is not sufficient.
Ability to read and interpret documents such as contracts, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively before groups.
Strong interpersonal, communication, and problem-solving skills, with a friendly, outgoing personality and strong customer-service orientation.
Ability to work independently, manage time effectively, and handle multiple engagements.
Professional judgment and discretion when supporting clients.
Laptop, smartphone, and reliable internet connection.
Extensive experience with technology tools such as Microsoft Office, Google GSuite, and CRM systems.
Bachelor’s or associate degree, or equivalent, is preferred rather than required.

Nice To Haves

Experience in a client-facing, service-oriented field such as relocation services, real estate, hospitality, concierge services, or mobility.
Familiarity with local service providers, vendors, or community networks.
Prior experience relocating individuals or clients, or providing moving assistance; preferred but not required.
Bachelor’s or associate degree, or equivalent.

Responsibilities

Build trusted relationships with relocating employees by understanding their needs, preferences, and priorities.
Provide guidance on neighborhoods, transportation, and local lifestyle considerations.
Research housing and schools, including rental-market insights, commute considerations, and general suitability.
Support clients with local orientation and common relocation logistics.
Curate personalized dining, social, cultural, and lifestyle recommendations.
Deliver tailored insights and recommendations using local expertise and available tools.
Facilitate virtual or in-person area tours and provide real-time perspective and context.
Communicate with clients by phone, email, video, and/or in person.
Coordinate with vendors, partners, or service providers as needed.
Independently manage multiple client engagements and ensure organization and follow-through.
Document key updates and interactions to support continuity of service.
Drive clients during area tours and rental searches.