Relief Worker KW

SHIPSHEY•Waterloo, ON

4d•Onsite

About The Position

This position will be for our three programs, (84 Frederick St Transitional Program, University Avenue Transitional Program and Edith Mac Men's Shelter). Reporting to the Program Manager, the Relief Worker will primarily be responsible for providing back up support and counselling to clients experiencing homelessness and/or mental health challenges in an emergency shelter setting. They will be able to understand and diagnose negative mental health symptoms or addictions, their effects, and their treatment. They will be a resource and an advocate in their comprehensive understanding of crisis management and the impact homelessness and/or addictions may have on overall mental health to support individuals in their overall wellbeing. Their main goal is to ensure that clients with experiencing homelessness and/or mental health challenges receive the best support possible to enable them to access and achieve independence in their daily activities.

Requirements

Post-secondary education in Health Services, Social Services, or equivalent
1+ years’ experience supporting clients experiencing Homelessness, Substance Abuse challenges, and/or Mental Health Crisis Management
Demonstrated awareness and belief in the value of harm reduction principles
Knowledge and commitment to the values of psychosocial rehabilitation and recovery
Individual and group counselling skills
Working knowledge of SDAT and HIFIS
Excellent assessment, risk management, and consultation skills
Valid Certification in First Aid & CPR
Training in ASIST and CPI

Nice To Haves

Working knowledge of HTI is an asset

Responsibilities

Assist clients with activities of daily living, support services, and conflict resolution
Assist clients in developing and maintaining community supports and social skills necessary to maintain independency in the community
Provide practical hands-on work, when necessary, to demonstrate skill and assist in client development
Assist clients in understanding and learning about their illness, symptoms, and medications
Provide crisis prevention and intervention as necessary
Observation of medication self-administration as required
Understand and be able to integrate a philosophy of client-centered care into daily responsibilities
Demonstrates a strong commitment to quality care and service delivery based on SHIP’s Mission and Values
Ensure appropriate records are kept and make sure that statistical information is maintained as per agency standards
Responsible for client and resident safety
You may be required to administer naloxone in response to suspected opioid overdoses, and must complete appropriate training to recognize overdose symptoms, safely administer naloxone via nasal spray or injection, and follow emergency protocols including contacting emergency services. You will receive training within the first eight weeks of employment.