26-10087 Relief Secretary - Families Forward
About The Position
Under the direction of a Families Forward Manager, serves as a relief secretary for various secretarial positions within the program. Performs a wide variety of secretarial/support tasks, which require proficiency in the use of a computer, in particular Excel. Supports front desk secretary which could include greeting consumers, screening and routing telephone calls, assisting walk-in consumers and other visitors by ascertaining needs or referring to appropriate staff and perform reimbursement processes. Assists other secretaries, which could include gathering data, processing reimbursement, filling records, scanning and other secretarial duties. Responsible for carrying out all activities of the program/sub-unit in such a manner that fulfills CMHA-CEI mission, policies and procedures. CMHA-CEI is a Michigan Certified Bronze Level Veteran Friendly Employer and we encourage active military service member, veterans, and their family member to apply.
Requirements
- High school diploma or G.E.D. equivalency.
- A minimum of two years secretarial experience or equivalent.
- Must be able to pass a Microsoft Word and Excel exam with a proficient score.
- Proficient in Microsoft Word.
- Knowledge and experience of Excel is required.
- Ability to gain proficiency in Smartcare, the agency software that tracks statistical data, services rendered and bill for services.
- Ability to communicate accurately and effectively both in writing and verbally.
Nice To Haves
- Knowledge and experience of Excel is preferred.
Responsibilities
- Serve as a relief secretary for various secretarial positions within the program.
- Perform a wide variety of secretarial/support tasks, requiring proficiency in computer use, particularly Excel.
- Support the front desk secretary, which may include greeting consumers, screening and routing telephone calls, assisting walk-in consumers and visitors, and performing reimbursement processes.
- Assist other secretaries with tasks such as gathering data, processing reimbursement, filling records, and scanning.
- Carry out all activities of the program/sub-unit in a manner that fulfills CMHA-CEI mission, policies, and procedures.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
