Release Services Case Manager

CATHOLIC CHARITIES OF LOS ANGELES INC•Long Beach, CA

2d•$70,304 - $73,000•Hybrid

About The Position

Catholic Charities of Los Angeles, Inc. is seeking a high-performing Release Services Case Manager with demonstrated experience providing intensive, high-touch case management to individuals and families impacted by substance use disorders and mental health conditions. This role requires advanced problem-solving skills, clinical awareness, and crisis intervention capacity to support housing stability. The Time-Limited Subsidies (TLS) program operates under a Housing First, low-barrier, Harm Reduction, and Progressive Assistance model to support homeless individuals and families with complex needs in obtaining and stabilizing permanent housing.

Requirements

Bachelor’s degree in social work, psychology, human services, or a related field required; Master’s degree preferred.
Minimum 3–5 years of experience providing intensive case management in homeless services, housing programs, or behavioral health settings.
Required experience working with individuals experiencing substance use disorders, including familiarity with Harm Reduction, relapse prevention, and engagement strategies.
Required working knowledge of mental health disorders and their functional impact on housing stability.
Demonstrated ability to provide high-touch, problem-solving-oriented case management in high-acuity environments.
Experience working with diverse populations, including individuals and families from African American, Latino, Asian, and other communities.
Strong crisis intervention, de-escalation, and conflict-resolution skills.
Knowledge of Housing First, Progressive Assistance, and Continuum of Care principles.
Excellent documentation, organization, and time-management skills.
Independent judgment, accountability, and initiative.
Valid California Driver’s License (Class C), auto insurance, and willingness to travel.
Ability to pass a drug screen and DOJ/FBI background check.

Nice To Haves

Master’s degree preferred.

Responsibilities

Provide intensive, field-based and office-based case management to homeless individuals and families enrolled in the Time-Limited Subsidies program.
Apply substance use disorder (SUD) service models and harm reduction principles to support participant engagement and housing retention.
Demonstrate working knowledge of common mental health disorders (e.g., depression, anxiety, PTSD, bipolar disorder) and how they impact housing stability.
Conduct ongoing risk assessments, safety planning, and crisis intervention related to behavioral health and housing instability.
Utilize problem-solving and motivational engagement techniques to address barriers such as relapse risk, disengagement, non-compliance with lease terms, or crisis episodes.
Develop, implement, and routinely update individualized housing stabilization and retention plans.
Adjust service intensity using Progressive Assistance based on participant acuity and risk level.
Coordinate referrals and follow-up with behavioral health providers, substance use treatment programs, and community-based supports.
Provide budgeting education, landlord mediation, lease compliance support, and appointment coordination.
Maintain timely, accurate, and compliant HMIS and case file documentation in alignment with contract and funder requirements.
Participate in case conferences, clinical consultations, and supervision.
Uphold CCLA’s Mission, Vision, and values while maintaining professional boundaries and ethical practice.