Release of Information Technician, Grand Forks, Days

Altru Health System•Grand Forks, ND
•$19 - $28•Onsite

About The Position

The Release of Information Technician serves as a subject matter expert in health information disclosure, ensuring compliance with HIPAA and legal standards. The role specializes in validating authorizations, interpreting legal documentation, and managing complex medical-record requests from multiple requestor types. The Technician provides guidance on regulatory requirements and maintains data integrity throughout the release-of-information process. This position is based at Altru Family Medicine Center, 1380 S. Columbia Rd., Grand Forks, ND 58201. The schedule is 40 hours per week, Monday through Friday, 8 a.m. to 5 p.m. The position requires English proficiency in reading, writing, and speaking to communicate effectively in the workplace and with patients, families, and team members.

Requirements

  • Proficiency in reading, writing, and speaking English.

Nice To Haves

  • Registered Health Information Technician (RHIT) certification from the American Health Information Management Association (AHIMA) is preferred.

Responsibilities

  • Validate and grant proxy access to MyChart following strict compliance protocols.
  • Review and interpret legal documents to assign appropriate guardianship or parental-rights flags.
  • Assess and process incoming requests via MyChart, ensuring HIPAA-compliant authorizations and proper signatures.
  • Analyze court orders and determine appropriate record-release actions.
  • Identify and retrieve required documentation from paper and electronic medical records for specialized requests.
  • Manage billing for medical-record requests and coordinate chart orders across multiple locations.
  • Scan and index release-of-information requests for accurate tracking and audit readiness.
  • Specialize in requests from healthcare facilities, insurance companies, attorneys, Social Security, schools, research organizations, social services, disability programs, workers’ compensation, audits, and personal inquiries.
  • Provide expert-level support for compliance, privacy, and confidentiality standards in all release processes.
  • Perform other duties as assigned or needed to meet the needs of the department or organization.

Benefits

  • Health plan
  • 401(k) retirement plan
  • Dental plan
  • Vision plan
  • Life insurance
  • Disability insurance
  • Education assistance
  • Paid time off (PTO)
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