Release of Information Supervisor

Elara Caring•Dallas, TX

About The Position

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their journey of health, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Release of Information Supervisor. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer in delivering unparalleled care, we need a Release of Information Supervisor with commitment and compassion. Are you one of them? If so, apply today!

Requirements

Requires reading, writing, and math skills normally obtained from a high school diploma or GED.
Minimum five (5) years of experience in medical records, release of information, health information management, regulatory, or compliance functions.
Experience overseeing third-party vendors and managing performance expectations preferred.

Nice To Haves

Associate’s degree in Health Information Management, Healthcare Administration, or a related field is preferred.
RHIT, RHIA, CHPS, or similar HIM/compliance certification preferred but not required

Responsibilities

Provides direct supervision and support to Release of Information Specialist(s), including training, coaching, performance evaluation, and workload management
Oversees daily ROI operations to ensure requests are processed accurately, timely, and in compliance with federal, state, and organizational requirements
Oversees and monitors performance of outsourced ROI vendors, ensuring compliance with service level agreements and regulatory standards
Conducts quality assurance reviews of released records and ROI workflows to identify trends, risks, and process improvement opportunities
Ensures proper validation of legal authority and authorization for the release of protected health information
Collaborates with Compliance, Legal, HR, and Operations on investigations, audits, litigation holds, subpoenas, and regulatory inquiries
Develops, implements, and maintains ROI policies, procedures, and training materials
Ensures accurate tracking, documentation, and retention of ROI-related correspondence and records
Provides educational support to Datavant team members, as needed to assist with navigation of Elara Caring’s EMRs.
Promotes compliance with privacy regulations and other regulations related to proper and timely release of medical records.