RELEASE MANAGEMENT ADMINISTRATOR

NEXCOM•Virginia Beach, VA

About The Position

Serves as a release management application administrator for software applications running in a variety of hardware environments. The position is designated IT-2 (Non-critical Sensitive) and requires U.S. citizenship and a favorable Access National Agency Check and Inquiries (ANACI). It is also designated as a Department of the Navy Cyber IT/Cybersecurity Workforce position in specialty area 45. Incumbents must meet and maintain applicable Cyber IT/CSWF credentials, complete 40 hours of annual continuous learning documented in an individual development plan signed by the employee and supervisor, maintain the required operating system/computing environment training certificate, and sign a Privileged Access Statement. Candidates who lack required certifications may be placed in the position but must obtain them within six months of appointment; failure to do so will result in termination of employment. The position requires general experience in administrative, technical, or investigative work involving management information systems, or an allowed substitution of related academic study for experience. It also requires at least three years of progressive specialized experience in business and systems design and implementation; development processes, operating systems, database and programming languages and tools; SQLPLUS, PL/SQL, and Oracle databases; application administration; and application or patch analysis for performance and tuning recommendations. Candidates must have technical abilities in software release management toolsets.

Requirements

Must be a U.S. citizen.
At least three years of general experience in administrative, technical, or investigative work demonstrating the ability and aptitude for technical, managerial, or analytical work involving management information systems; alternatively, related academic study above high school may substitute at one year of study for nine months of experience, up to a four-year bachelor's degree for three years of general experience.
At least three years of progressive specialized experience in business and systems design and implementation.
Experience with standard development processes, operating systems, database languages, and programming languages and tools.
Experience with SQLPLUS, PL/SQL, and Oracle databases.
Hands-on experience with application administration.
Hands-on experience analyzing applications or patches for performance and recommending tuning to support enterprise-wide application operations.
Technical abilities in software release management toolsets.
Must meet the Cyber IT/CSWF credential requirements for specialty area 45 and the level commensurate with assigned duties. Listed qualifying routes include the specified education, training, or certification options in the posting.
Must complete 40 hours of annual continuous learning documented in a current individual development plan signed by the employee and supervisor.
Must have an Operating System/Computing Environment certificate of training as directed by the Command Cyber IT/CSWF Program Manager, covering Introduction to SQL; Introduction to SQL: Multiple Tables and Advanced Queries; and Introduction to SQL: Views, Transactions, and SQL Security Architecture.
Must sign a Privileged Access Statement.
Must possess and maintain a current Information Assurance Workforce certification: GISF, GSLC, Security+, CISM, or CISSP.
Candidates without required certifications may be placed in the position but must obtain them within six months of appointment; failure to obtain them will result in termination of employment.
Position requires a favorable ANACI.

Nice To Haves

NEXCOM's preferred Information Assurance certification is Security+.

Responsibilities

Serve as a liaison among the helpdesk, systems administrators, database administrators, and functional users.
Install and configure application software.
Set and manage application parameters for assigned applications.
Coordinate with application, database, and systems administrators on application functionality and configuration.
Troubleshoot technical problems and coordinate their resolution with other support groups.
Assist with implementing application security strategies based on requirements.
Monitor release management tools and utilities for performance problems and coordinate resolutions with other support groups.
Obtain regular processing reports, check for errors, analyze errors, and distinguish database, application, and customized application problems.
Monitor, coordinate, and install vendor-provided patches, cyclical releases, and major upgrades.
Assist in developing installation strategies for major releases.
Assist in preparing supporting documentation for assigned systems.
Perform impact analysis on patches before installation.
Provide technical support for interfaces.
Respond to service desk requests within NEXCOM Service Level Agreement parameters.
Ensure and implement Information Security/Information Assurance policies, principles, and practices in delivering systems, applications, and services, including hardware and software.
Perform other related duties as assigned.
Earn and maintain credentials applicable to the assigned Cyber IT/CSWF specialty area and level.
Complete and document 40 hours of annual continuous learning in a current individual development plan signed by the employee and supervisor.
Obtain the required operating system/computing environment training certificate and sign a Privileged Access Statement.
Maintain one of the required Information Assurance Workforce certifications; candidates placed without a required certification must obtain it within six months of appointment.