Summer Internship Program 2027 - Release Engineering Intern
About The Position
The Release Engineering Intern will build a functional automation tool to reduce manual effort in software builds and/or releases. The internship combines hands-on project work with career and professional development, including weekly sessions led by industry leaders and opportunities to connect with fellow interns and learn about the financial services, technology, and mortgage industries. The intern will work with engineering, QA, and support teams to improve build and release processes, with an emphasis on self-service and developer enablement. The intern must work full-time, five days a week, at the Jacksonville office for the full duration of one of the program schedules: May 24, 2027–August 6, 2027, or June 7, 2027–August 20, 2027. Partial participation or alternate dates cannot be accommodated.
Requirements
- Be currently enrolled in a degree program at an accredited university and advancing to at least the junior year of study.
- Pursue a degree in Computer Science, Software Engineering, Information Systems, or a related field.
- Have a basic understanding of Git and scripting in Python or Bash.
- Have strong written and oral communication skills and curiosity about why processes are inefficient.
- Be available to work full-time, five days a week, at the Jacksonville office for the full duration of one designated program schedule.
Nice To Haves
- Exposure to CI/CD, ticketing systems such as Jira or ServiceNow, or Windows/Unix platforms; this is a plus but not required.
Responsibilities
- Analyze ServiceNow and Jira ticket history to identify recurring manual-effort issues suitable for automation.
- Build a working automation, script, or self-service tool for at least one high-volume ticket type.
- Help build and maintain software build and release processes, focusing on self-service and developer enablement.
- Support release tracking and day-to-day ticket triage, and document runbooks and known issues.
- Participate in standups, planning, and retrospectives, and work with engineering, QA, and support teams to refine tools based on feedback.
- Perform additional duties and contribute to projects as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
