Relationship Mgr Associate

Valley Bank•Fairfield, NJ

About The Position

The Relationship Mgr Associate assists a Relationship Manager in managing customer portfolios and account relationships. The role supports credit approvals and loan closings, monitors credit quality and account activity, responds to customer needs, and ensures customer and credit documentation is accurate, current, and complete. It also includes maintaining BSA information and complying with watch list and EDD procedures.

Requirements

Knowledge of credit underwriting, basic accounting, and loan documentation.
Proficiency with Microsoft Word, Excel, and Outlook.
Interpersonal and social skills to interact with customers.
Personal time-management skills.
Mathematical skills.
Ability to manage account relationships.
Credit skills.
Administrative skills.
Ability to write reports and business correspondence.
Ability to present information effectively and respond to questions.
High school diploma.
At least one year of account management or credit underwriting experience.
Community and/or industry involvement in the territory.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Assist the Relationship Manager with customer portfolios.
Monitor and report changes in credit quality.
Prepare credit approval packages for circulation and presentation to the appropriate credit authority.
Prepare and issue term sheets and commitment letters.
Attend loan closings to ensure loans are properly closed.
Follow up on past-due payments and overdrafts.
Ensure lines of credit are renewed on time; obtain customer renewal term agreements and negotiate differences.
Respond to customer needs in a timely manner.
Ensure customer requests involving other departments are followed up and service issues are cleared.
Oversee proper handling of customer transactions, including advances, payments, and wire transfers.
Ensure current customer financial information is on hand, properly analyzed and filed, and that complete credit files are maintained.
Provide reports as required.
Review documentation prepared by legal counsel for accuracy and compliance with loan request requirements.
Provide problem resolution.
Ensure credits are accurately risk-rated and properly monitored and reported.
Create and maintain current BSA information.
Adhere to and comply with watch list and EDD procedures.