Relationship Mgr Associate

Valley National Bank • Fairfield, NJ

1d

About The Position

The Relationship Mgr Associate assists the Relationship Manager with customer portfolios and helps maintain credit quality, documentation, loan renewals, customer service, and compliance. The role supports credit approval processes, loan closings, customer transactions, and account relationship management. It also ensures that customer financial information and credit files are current, credit risk ratings and monitoring are accurate, and applicable watch list, EDD, and BSA requirements are followed.

Requirements

• High school diploma.
• At least one year of account management or credit underwriting experience.
• Knowledge of credit underwriting, basic accounting, and loan documentation.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Interpersonal and social skills for interacting with customers.
• Personal time management skills.
• Mathematical skills.
• Ability to manage account relationships.
• Credit skills.
• Administrative skills.
• Ability to write reports and business correspondence.
• Ability to present information effectively and respond to questions.
• Community and/or industry involvement in the territory.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Assist the Relationship Manager with customer portfolios.
• Monitor and report changes in credit quality.
• Prepare credit approval packages for circulation and presentation to the required level of credit authority.
• Prepare and issue term sheets and commitment letters.
• Attend loan closings to ensure loans are properly closed.
• Follow up on past-due payments and overdrafts.
• Ensure lines of credit are renewed in a timely manner.
• Obtain customer renewal term agreements and negotiate differences.
• Respond to customer needs in a timely manner.
• Follow up on customer requests with other departments and resolve service issues.
• Oversee customer transactions, including advances, payments, and wire transfers.
• Ensure current customer financial information is obtained, analyzed, and filed, and that complete credit files are maintained.
• Provide reports as required.
• Review legal counsel's documentation for accuracy and compliance with loan request requirements.
• Provide problem resolution.
• Ensure credits are accurately risk-rated, monitored, and reported.
• Create and maintain current BSA information.
• Adhere to watch list and EDD procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED