Relationship Mgr Associate

Valley National Bank•Fairfield, NJ

About The Position

The Relationship Mgr Associate assists the Relationship Manager with customer portfolios and supports credit administration, lending operations, customer service, and compliance. The role monitors credit quality, prepares materials for credit approval, prepares term sheets and commitment letters, and attends loan closings. It also follows up on past-due payments and overdrafts, coordinates timely renewals, and responds to customer needs and service issues. The associate ensures customer transactions are handled properly and that current financial information, analyses, and complete credit files are maintained. The position reviews loan documentation prepared by legal counsel, provides reports and problem resolution, and helps ensure credits are accurately risk-rated, monitored, and reported. It also maintains current BSA information and complies with watch list and enhanced due diligence procedures.

Requirements

High school diploma.
At least one year of account management or credit underwriting experience.
Knowledge of credit underwriting, basic accounting, and loan documentation.
Proficient computer skills using Microsoft Word, Excel, and Outlook.
Interpersonal and social skills to interact with customers.
Good personal time-management skills.
Good mathematical skills.
Ability to manage account relationships.
Good credit skills.
Good administrative skills.
Ability to write reports and business correspondence.
Ability to effectively present information and respond to questions.

Nice To Haves

Community and/or industry involvement in the territory.
Bachelor's degree.

Responsibilities

Assist the Relationship Manager with customer portfolios.
Monitor and report changes in credit quality.
Prepare credit approval packages for circulation and presentation to the required level of credit authority.
Prepare and issue term sheets and commitment letters.
Attend loan closings to help ensure loans are properly closed.
Follow up on past-due payments and overdrafts.
Ensure lines of credit are renewed in a timely manner.
Obtain customer renewal term agreements and negotiate differences.
Respond to customer needs in a timely manner.
Follow up on customer requests handled by other departments and resolve service issues.
Oversee the proper handling of customer transactions, including advances, payments, and wire transfers.
Ensure current customer financial information is obtained, analyzed, and filed, and that complete credit files are maintained.
Provide reports as required.
Review documentation prepared by legal counsel for accuracy and compliance with loan request requirements.
Provide problem resolution.
Ensure credits are accurately risk-rated and properly monitored and reported.
Create and maintain current BSA information.
Comply with watch list and EDD procedures.