Relationship Mgr Associate

Valley Bank•Fairfield, NJ

About The Position

The Relationship Mgr Associate assists the Relationship Manager with customer portfolios and supports credit administration, loan processing, customer service, and account management. The role monitors credit quality, prepares credit approval packages, issues term sheets and commitment letters, supports loan closings, and ensures timely renewal of lines of credit. It also maintains accurate customer and credit records, follows up on past-due payments and overdrafts, handles customer requests and transactions, and ensures compliance with watch list and enhanced due diligence procedures.

Requirements

High school diploma.
At least one year of account management or credit underwriting experience.
Knowledge of credit underwriting, basic accounting, and loan documentation.
Proficiency with Microsoft Word, Excel, and Outlook.
Interpersonal and social skills to interact with customers.
Personal time-management skills.
Mathematical skills.
Ability to manage account relationships.
Credit skills.
Administrative skills.
Ability to write reports and business correspondence.
Ability to present information effectively and respond to questions.
Community and/or industry involvement in the territory.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Assist the Relationship Manager with customer portfolios.
Monitor and report changes in credit quality.
Prepare packages for credit approval circulation and present packages to the required level of credit authority.
Prepare and issue term sheets and commitment letters.
Attend loan closings to ensure loans are properly closed.
Follow up on past-due payments and overdrafts.
Ensure lines of credit are renewed in a timely manner; obtain customer renewal term agreements and negotiate differences.
Respond to customer needs in a timely manner.
Ensure customer requests involving other departments are followed up and service issues are resolved.
Oversee proper handling of customer transactions, including advances, payments, and wire transfers.
Ensure the bank has current customer financial information, that it is properly analyzed and filed, and that complete credit files are maintained.
Provide reports as required.
Review documentation prepared by legal counsel for accuracy and compliance with loan request requirements.
Provide problem resolution.
Ensure credits are accurately risk-rated, monitored, and reported.
Create and maintain current BSA information.
Adhere to and comply with watch list and EDD procedures.