Relationship Manager

Franklin Templeton • New York, NY

3d • Hybrid

About The Position

Fiduciary Trust International is a premier investment and wealth management firm committed to growing and protecting wealth across generations. We offer a dynamic and collaborative approach to managing wealth for high-net-worth and ultra high-net-worth individuals and families, family offices, endowments, foundations, and institutions. Our investment managers, tax and estate planning professionals work together to develop holistic strategies to optimize clients’ portfolios while mitigating the impact of taxes on their wealth. As a fiduciary, the guidance we provide is in the best interests of our clients, without conflict or competing benefits. We offer boutique customization and deep expertise in specialized investment, tax and planning strategies alongside sophisticated technology and custody platforms. Fiduciary Trust International is owned by Franklin Templeton, a dynamic firm that spans asset management, wealth management, and fintech, giving us many ways to help investors make progress toward their goals. With clients in over 150 countries and offices on six continents, you’ll get exposed to different cultures, people, and business development happening around the world. Fiduciary Trust International is hiring a Relationship Manager to join our New York relationship management team. Here you will co-manage a large book of business while maintaining and growing your own book. You will serve as UHNW clients’ main point of contact and have primary responsibility to clients. The RM tailors services to existing clients and prospective clients by fully understanding the client/family goals and current/future objectives. This role provides centralized oversight of all Fiduciary Trust services, including execution and implementation, allowing for a seamless client experience. The Relationship Manager works in conjunction with all professionals involved in the relationship, including the client’s external advisors, to help achieve goals.

Requirements

• Bachelor's Degree or equivalent
• 4 - 6 years' experience in Relationship Management role; must have ample client facing experience within the financial services industry
• CFP preferred; CTFA optional
• Trust knowledge
• Tax background helpful
• Can manage large and complex accounts independently, with limited oversight from Senior Relationship Manager
• Willingness and desire to learn and grow within the Relationship Management model
• Strong understanding and basic knowledge of competitors
• Trust Administration background and knowledge preferred; ability to review and interpret trust language
• Strong communication skills, both written and verbal
• Detail-oriented with the ability to multi-task and meet deadlines.
• Ability to work in a team-oriented environment while balancing the needs of the client within the FTCI business objectives.
• Strong interpersonal skills with the ability to interact with clients and build new client relationships.
• Ability to maintain confidentiality and handle client account information
• Strong analytical skills with the ability to think strategically as it relates to client needs and department needs
• Self-starter with the ability to be persistent in solving problems
• Ability to practice good judgment while making basic business decisions
• Effectively handle various projects and deadlines and to prioritize each task appropriately
• Leadership capabilities and qualities
• Excellent verbal and written communication skills
• Strong attention to details
• Ability to represent the Company at professional and business functions in a competent manner
• Ability to work independently or with minimal supervision, but seek guidance from senior managers when needed
• Excellent analytical and presentation skills
• Ability to exercise independent judgment consistent with department guidelines

Responsibilities

• Develop and maintain client relationships while providing education: Consult with clients to identify goals and objectives, including income, transfer of wealth, etc.
• Coordinate with PMs and other teammates to measure Family risks
• Ensure all areas of Fiduciary Trust’s expertise are leveraged as necessary
• Coordinate Family meetings, understand Family dynamics and work across generations
• Facilitate long-term Family education
• Interact with clients and prospects and independently handle deliverables
• Identify and secure new business opportunities
• Provide master custody services
• Coordinate consolidated reporting
• Coordinate with PM on investment performance analysis
• Oversight of external assets or non-managed assets
• Coordinate gift and estate planning strategies with advisors
• Provide advice for retirement planning and philanthropic planning; implementation of charitable strategies
• Provide insurance reviews and partner with insurance experts on client needs
• Day to day administrative tasks including correspondence, creation of presentations, special projects, etc.
• Create lifestyle analysis as requested (analyze cash flow needs and budget preparation; prepare balance sheet; prepare and analyze wealth projections)
• Coordinate with internal tax accountants and consultants; coordinate annual gifting to individuals and charities
• Develop strategies to maximize after tax returns
• Coordinate preparation of GRAT’s, ILIT’s, QPRT’s, CLUT’s and CRUT’s
• Coordinate preparation & amendment of wills
• Coordinate creation of revocable trusts/irrevocable trusts
• Coordinate preparation of and discuss estate flow charts
• Work with Portfolio Manager and SAG to coordinate timeliness of completing matters pertaining to outside Investments, including Hedge Funds/Private Equity
• Guide/train junior teammates
• Assist with ad hoc department strategic initiatives and commitments

Benefits

• competitive and valuable range of total rewards—monetary and non-monetary
• base compensation
• annual discretionary bonus
• 401(k) plan with a generous match
• recognition rewards
• comprehensive benefits package
• range of competitive healthcare options
• insurance
• disability benefits
• employee stock investment program
• learning resources
• career development programs
• reimbursement for certain education expenses
• paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays)
• motivational wellbeing program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level