Relationship Manager

PHC Restoration

4d•Onsite

About The Position

The Relationship Manager serves as the proactive pulse of the company, conducting regular, in-person referral partner visits on a weekly route to see key contacts like insurance agents. This role provides valuable education, resources, and support while building deep trust that turns relationships into opportunities. The goal is to ensure that when sudden property damage strikes, PHC is the first call made, creating mutually beneficial outcomes. This position drives growth for a company that restores damaged property.

Requirements

Clean criminal background and driving record

Nice To Haves

Natural Relationship Builder - you genuinely enjoy connecting with people, remembering details, and staying in touch
Self-Starter with Ownership Mentality - you don’t wait to be told what to do; you take initiative and manage your time effectively
Confident Communicator - you can engage one-on-one or present to a room with clarity and professionalism
Persistent & Patient - you understand that relationships take time and are willing to invest in long-term outcomes
Coachable & Growth-Oriented - you’re open to feedback, willing to learn, and motivated to improve
Aligned with Our Values - you lead with humility, treat others with compassion, and bring positive energy to your work

Responsibilities

Develop and strengthen relationships with referral partners, such as insurance agents, through consistent in-person visits
Plan and execute daily, weekly and monthly marketing routes with clear goals, ensuring consistent visibility throughout PHC’s service area
Identify client needs and share how you can provide effective solutions
Stay consistently engaged with referral partners by providing project updates, following up, and maintaining strong communication throughout projects
Deliver presentations, such as Lunch and Learns, and represent PHC in meetings, events, and community organizations
Track daily activities, relationships, and follow-ups in CRM to stay organized and accountable