About The Position

The Bilingual Japanese Relationship Manager in Japanese Commercial Banking facilitates business growth by developing and managing key client relationships. The role generates revenue through sales and syndications, structures transactions, secures credit approvals, negotiates high-value deals, and identifies cross-selling and share-of-wallet opportunities. It builds long-term partnerships with strategic clients and provides advice on financial solutions while coordinating with internal teams and external partners to deliver tailored products and services. The position analyzes client information, market and industry trends, competitive positioning, sales reports, and portfolio returns to shape client strategies and improve sales materials and service. It coordinates cash management implementations, participates in industry forums and conferences, and leads initiatives to streamline processes and improve client experience. The role ensures compliance with regulatory requirements, bank policies, internal controls, and the Bank’s risk framework. It exercises independent judgment on complex work, with broader responsibilities assigned as needed.

Requirements

  • 5+ years of relevant experience in relationship management, account management, or portfolio management in a corporate or similarly segmented banking environment with sales metrics is preferred.
  • Bachelor’s degree required; Business Administration, Finance, or Accounting preferred. Another related discipline or commensurate work experience is considered.
  • For credit-qualifiable roles, meet the credit qualifications and demonstrate the credit knowledge and skills required by the credit portfolio and qualification standards.
  • Technical proficiency gained through education and/or business experience.
  • Intermediate proficiency in product knowledge, regulatory compliance, deal structuring, portfolio management, credit risk assessment, project management, customer service, problem solving, negotiation, and customer relationship building.
  • Advanced proficiency in financial analysis.
  • Bilingual Japanese; indicated by the position title.

Nice To Haves

  • Experience in relationship management, account management, or portfolio management in a corporate or similarly segmented banking environment with sales metrics.
  • A degree in Business Administration, Finance, or Accounting.

Responsibilities

  • Develop business and manage key client relationships to facilitate growth for the Bank.
  • Generate revenue through sales and syndications, and maintain a strong record of revenue generation.
  • Structure deals, secure credit approvals, negotiate high-value transactions, and identify cross-selling and share-of-wallet opportunities.
  • Build and maintain long-term relationships with high-value and strategic clients, providing advice on financial solutions and exceptional service.
  • Work with internal stakeholders and external partners to optimize revenue and develop tailored products, solutions, and strategies that meet client needs.
  • Support sales activities, including presentations, bids, proposals, and requests for information.
  • Coordinate cash management product implementations and keep them aligned with established timelines.
  • Analyze client data, market trends, industry developments, competitive positioning, and internal sales reports to inform strategies and recommendations.
  • Use analysis tools to grow a portfolio that exceeds ROE thresholds and proactively evaluate client returns.
  • Participate in industry forums and conferences to stay informed about trends, competition, and emerging products and services.
  • Identify process improvements and manage initiatives to streamline operations, improve efficiency, and enhance client experience.
  • Ensure adherence to regulatory requirements, internal controls, compliance policies, and risk management standards.

Benefits

  • Health insurance
  • Tuition reimbursement
  • Accident insurance
  • Life insurance
  • Retirement savings plans
  • Training and coaching
  • Manager support
  • Network-building opportunities
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