Relationship Manager/Senior Relationship Manager – Technology and Media – Quebec City

Export Development Canada•Quebec, QC

10d•Hybrid

About The Position

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade. At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth. Our Mid-Market Team is on the lookout for a Senior Relationship Manager to join our growing team in the Quebec City region. Reporting to the Regional Director (Quebec Technology) Mid-Market, you'll play a crucial role in executing EDC’s 2030 corporate plan. Our mission is to help entrepreneurs expand their exports, thereby boosting the Canadian economy. Your responsibilities will include prospecting, growing, maintaining, and managing a portfolio of medium-sized clients and prospects within the Quebec Technology sector. Your role will involve researching and assessing potential EDC clients, building trust-based relationships, and determining how to positively impact their companies and markets. You'll also evaluate cross-selling opportunities, coordinate EDC resources to offer product solutions, and provide consistent customer service. Additionally, you'll promote EDC’s total value offering in the region through regular communication with financial intermediaries and other influential parties, while leveraging and expanding EDC’s global network to identify potential clients. You will connect with some of the brightest and most talented minds in Canada and around the world as you work together to support EDC’s clients’ success.

Requirements

Undergraduate degree in business administration, finance, commerce, or another relevant discipline
2-5 years of business development and commercial lending experience in international business/financial services.
Experience working with technology companies, especially in digital industries, cybersecurity, AI, Deep Technology, FinTech, and media
Knowledge of strategic sales or account management best practices
Established network in the Quebec technology sector relevant to EDC’s mandate
Excellent verbal and written communication skills in French and English
A valid driver’s license

Nice To Haves

Bilingualism (English & French)
Business development experience in commercial banking
Relevant work experience or keen interest in Canada’s technology sector
Knowledge of bank credit and lending practices along with equity solutions
Knowledge of international business practices and international trade
MBA, CITP (Certified International Trade Professional) or CBCA (Commercial Banking & Credit Analyst) designation

Responsibilities

Identifying and qualifying potential customers, promoting the full value proposition available to Quebec exporters for a portfolio of IP-rich medium-sized companies in the Technology and Media sector
Assessing export financing, risk management, or other needs and matching solutions to these needs
Managing an assigned portfolio of accounts, developing territory strategies and account plans
Monitoring the progression of designated portfolio pipelines and facilitating transactions where appropriate
Executing projects, initiatives, and tasks related to the market coverage mandate
Developing strategies and plans to ensure full market coverage of the designated territory
Identifying market trends and intelligence observed in the territory for developing overall regional or sector strategies
Serving as the knowledge base and problem-solver for prospects/clients, handling negotiation strategies, and managing interactions professionally

Benefits

Competitive compensation & benefits package
Work-life balance
Opportunity to help make Canada and the world better through trade
Hybrid work options
3 to 4 weeks paid vacation
Corporate closure period
Summer early Friday’s
No meeting Fridays
Continuous learning opportunities, including training programs, workshops and language training
Diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed
Wellness initiatives, mental health support, and fitness programs
Volunteer opportunities and give back to the community through our various social responsibility programs