Relationship Manager, Regional Markets - Red Deer

ATB • Red Deer, AB

2d

About The Position

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a commitment we live every day through our values. Life at ATB is about more than work. We’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture. The Senior Relationship Manager works with a team of ATB Business associates and partners and is responsible for increasing and retaining business based on annual growth targets, and increasing the profitability of a specified portfolio of ATB Business customers. You will excel at proactively developing new opportunities while retaining and growing existing relationships. At the heart of it, you are a relationship builder and connector who thrives on supporting the needs of our business clients in the province. You aim to become a trusted advisor through consistent support and a genuine desire to understand where our clients are, where they came from and where they are going.

Requirements

• Driven to perform, with the proven ability to generate new business and meet established targets.
• Client obsessed, the proven ability to connect and engage with new and existing clients to create an exceptional client experience.
• Experience working collaboratively with clients in a virtual and in-person setting, and are proactive in building relationships with clients and within the community.
• Work well independently and are resourceful in managing day-to-day tasks and problem solving.
• Demonstrated experience analyzing financial data and structuring credit recommendations.
• Strong negotiation and relationship building skills.
• Demonstrated entrepreneurial and growth mindset.
• Strong verbal and written communications skills, organizational and time management skills.
• Ability to thrive in an environment of change.

Responsibilities

• Meet and exceed client needs and expectations by identifying products, services and opportunities they may not be aware of, in order to grow their business.
• Achieve set portfolio targets by growing your existing book of business and developing a pipeline of new loans and deposits.
• Refer clients to the appropriate partner and effectively translate ATB Business and market information for the entire branch team emphasizing its relevance to their business while growing partnerships.
• Effectively manage your existing portfolio of ATB Business clients which includes renewing expired credits, initiating and following up on arrears and debt recovery.
• Effectively manage operational, regulatory & credit risk to ensure ATB’s risk tolerance is adhered to.
• Handle client inquiries, concerns, and complaints expertly by resolving them in a timely manner.
• Actively participate in internal and external events, promoting ATB Financial by supporting initiatives that are important to the success of Albertans.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed