Relationship Manager, Regional Markets - Grande Prairie

ATB•Grande Prairie, AB

2d•Hybrid

About The Position

At ATB, our purpose is to make it possible for our clients, team members, and communities. We are recognized as one of Canada's top employers due to our high-care, high-performance culture. This role focuses on making an impact, fostering a collaborative environment, and enabling success through challenging work and development opportunities. The Relationship Manager (RM) reports to the Director and works with a team of ATB Business associates and partners. The primary responsibility is to increase and retain business according to annual growth targets and enhance the profitability of a designated portfolio of ATB Business customers. The RM is adept at proactively identifying new opportunities while nurturing and expanding existing relationships. The core of this role involves being a relationship builder and connector, dedicated to supporting the needs of business clients within the province. The goal is to become a trusted advisor through consistent support and a deep understanding of the clients' past, present, and future situations.

Requirements

Driven to perform, with the proven ability to generate new business and meet established targets.
Client-obsessed, with the proven ability to connect and engage with new and existing clients to create an exceptional client experience.
Experience working collaboratively with clients in a virtual and in-person setting.
Proactive in building relationships with clients and within the community.
Ability to work well independently and be resourceful in managing day-to-day tasks and problem-solving.
Demonstrated experience analyzing financial data and structuring credit recommendations.
Strong negotiation and relationship-building skills.
Demonstrated entrepreneurial and growth mindset.
Strong verbal and written communication skills.
Strong organizational and time management skills.
Ability to thrive in an environment of change.

Responsibilities

Meet and exceed client needs and expectations by identifying relevant products, services, and opportunities to help grow their business.
Achieve set portfolio targets by growing the existing book of business and developing a pipeline of new loans and deposits.
Refer clients to the appropriate partner and effectively communicate ATB Business and Market information to the entire branch team, highlighting its relevance to their business and fostering partnerships.
Effectively manage the existing portfolio of ATB Business clients, including renewing expired credits, initiating and following up on arrears, and managing debt recovery.
Effectively manage operational, regulatory, and credit risk to ensure adherence to ATB’s risk tolerance.
Handle client inquiries, concerns, and complaints expertly, resolving them in a timely manner.
Actively participate in internal and external events, promoting ATB Financial and supporting initiatives crucial to the success of Albertans.