Relationship Manager I - Officer

JPMorgan Chase & Co. • Cincinnati, OH

21h

About The Position

The Business Relationship Manager I (BRM) in Business Banking helps improve clients’ lives and the well-being of their businesses through financial solutions, education, and advice. The role manages a portfolio of new and existing business clients, building relationships and providing financial advice while focusing on client experience and risk management.

The manager acquires, manages, and retains a portfolio of 100–130 business clients with annual revenue of $1–$5 million for assigned branches. The role provides business deposit and cash management solutions and manages business credit opportunities up to approximately $500,000. Business bankers serve small business owners across the U.S., providing financing and advice as they start, run, and grow their businesses.

Requirements

• At least 1 year of experience in a Business Banking Relationship Management role or related business lending experience.
• General business experience and knowledge of business credit and core business products and services.
• Understanding of general business needs and how they vary by industry and market.
• Strong communication skills and the ability to build relationships with clients and internal partners at all levels.
• Ability to balance client needs with associated risks and the firm’s interests, recognize issues or problems, and determine when to escalate or handle matters independently.
• Ability to prioritize daily work to achieve business objectives, take ownership of client problems, and follow through on commitments.
• High proficiency with MS Office tools, including Outlook, Excel, Word, and PowerPoint.

Nice To Haves

• Bachelor’s degree in Finance or a related field, or equivalent work experience.
• Strong current business network.

Responsibilities

• Acquire, manage, and retain a portfolio of 100–130 business clients with annual revenue of $1–$5 million for assigned branches.
• Provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000.
• Deliver customized business banking solutions tailored to clients’ financial needs and circumstances.
• Use knowledge of business, finance, banking, credit, and risk management to recommend solutions that serve clients and support portfolio profitability.
• Conduct regular in-person calls with prospects, centers of influence, and existing clients at their places of business.
• Follow a disciplined relationship development process, identify strategies to maintain and build relationships, and review processes and strategies with the manager, adjusting as needed.
• Identify and pursue potential new business clients and cultivate long-term, primary banking relationships.
• Identify business clients’ personal financial goals and needs and work with partners across Chase Wealth Management, Home Lending, and Branch Teams to connect clients with specialists.
• Support assigned branches and protect the firm by following sound risk management protocols and regulatory requirements.

Benefits

• Competitive total rewards package, including base salary.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed