Business Relationship Manager I - Officer

JPMorgan Chase & Co.•Carrollwood, FL

About The Position

As a Business Relationship Manager I in Business Banking, you will help improve clients’ lives and the well-being of their businesses through financial solutions, education, and advice. You will manage a portfolio of new and existing business clients, building relationships and providing financial advice with a focus on client experience and risk management. The role supports assigned branches and serves businesses with annual revenue of $1–$5 million, providing business deposit and cash management solutions and managing business credit opportunities up to approximately $500,000.

Requirements

  • At least 1 year of experience in a Business Banking Relationship Management role or related business lending experience.
  • General business experience and knowledge of business credit and core business products and services, including an understanding of general business practices and how needs vary by industry and market.
  • Strong communication skills with people at all levels, internally and externally, and the ability to build relationships with clients and internal partners.
  • Ability to balance client needs with associated risks and the firm’s interests, recognize issues or problems, and determine when to escalate or handle them independently.
  • Ability to set and balance daily priorities to achieve business objectives, own problems on clients’ behalf, and follow through on commitments.
  • High proficiency with MS Office tools, including Outlook, Excel, Word, and PowerPoint.

Nice To Haves

  • Bachelor’s degree in Finance or a related field, or equivalent work experience.
  • Strong current business network.

Responsibilities

  • Acquire, manage, and retain a portfolio of 100–130 business clients for assigned branches.
  • Provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000.
  • Deliver customized business banking solutions tailored to clients’ financial needs and circumstances.
  • Use business, finance, banking, credit, and risk-management knowledge to identify and promote suitable solutions while ensuring portfolio profitability.
  • Conduct regular in-person calls with prospects, centers of influence, and existing clients at their places of business.
  • Follow a disciplined relationship-development process; review strategies and processes with the manager and adjust as needed.
  • Identify and pursue potential business clients and cultivate long-term primary banking relationships.
  • Identify business clients’ personal financial goals and needs and collaborate with partners across Chase Wealth Management, Home Lending, and Branch Teams to connect clients with specialists.
  • Support assigned branches and protect the firm by following sound risk-management protocols and regulatory requirements.

Benefits

  • Competitive total rewards package, including base salary; eligible roles may receive commission-based pay and/or discretionary incentive compensation.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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