Relationship Manager Core - Kentucky

Empower • Louisville, KY

1d • $87,400 - $123,400

About The Position

The Relationship Manager is a strategic partner to clients, providing prescriptive solutions that support retention, growth, and retirement readiness. The Core Market Relationship Manager strengthens Empower’s relationships with advisors, plan sponsors, and third-party administrators in the Corporate market segment, focusing on plan sponsors with assets between $10 million and $35 million. The candidate must reside in Kentucky.

The role owns the retention and profitability of a book of business, builds relationships with key decision makers, and partners with plan sponsors and advisors on plan design, investments, retirement readiness, affiliated product solutions, and new opportunities. It includes delivering plan-level reviews and employee education planning, resolving escalated issues, and collaborating with sales teams and internal partners. Local or regional travel for onsite client and advisor meetings may be required, with travel potentially reaching 40–60% depending on territory or book of business. Most travel is by personal vehicle, with occasional overnight stays. Normal office working conditions are typically from a residential office with a distraction-free workspace.

Requirements

• FINRA Series 6 and 63 registrations, required within company-established timelines.
• Life Insurance license.
• FINRA fingerprinting.
• Bachelor’s degree in Business or a related discipline, or equivalent experience.
• At least 4 years of financial services or other relevant experience.
• At least 2 years of experience building strategic relationships.
• Foundational understanding of ERISA concepts related to compliance, plan design, and regulatory requirements.
• Effective communication skills, including the ability to present moderately complex content clearly and succinctly.
• Ability to organize facts, data, and other information to define problems and develop effective solutions for clients or internal partners.
• Basic negotiation and time-management skills, with manager oversight.
• Ability to travel 40–60% of the time as needed by territory or book of business.
• Must reside in Kentucky.

Responsibilities

• Own retention and profitability for a book of business, typically involving plans with $10 million to $35 million in assets.
• Build and grow relationships with key decision makers.
• Collaborate with plan sponsors and advisors on plan design, investments, retirement readiness, affiliated product solutions, and new opportunities.
• Deliver plan-level reviews, including employee education planning.
• Problem-solve escalated issues.
• Partner with the local sales team to deepen advisor relationships, develop new business, and grow existing business.
• Travel for local or regional onsite advisor and client meetings as needed.
• Collaborate with internal departments and partners to resolve issues and provide unique solutions.
• Work with senior staff on complex issues, clients, accounts, projects, analyses, or internal relationships.

Benefits

• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching contributions up to 6%, financial advisory services, potential company discretionary contribution, and a broad investment lineup.
• Tuition reimbursement up to $5,250 per year.
• Paid time off upon hire, ten paid company holidays, and three floating holidays each calendar year.
• 16 hours of paid volunteer time per calendar year.
• Leave programs including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA).
• Business Resource Groups open to all associates.
• Non-sales positions may participate in a bonus program; sales positions are eligible for sales incentives and, in some cases, a bonus plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level