Relationship Manager, Commercial Financial Services

Royal Bank of CanadaVictoria, BC
Onsite

About The Position

This role is focused on professional relationship management and delivering top-tier financial advice. The position requires an expert approach that aligns sales, products, risk policy, and market strategies to deliver tailored solutions for individual client needs. The Relationship Manager is a key member of a Client Relationship Team, utilizing a collaborative and client-centric approach to coordinate with multiple partners and ensure an exceptional client experience. The role demands strong solution-development skills, business development capabilities, and a knack for client service.

Requirements

  • Minimum 3-5 years commercial banking experience
  • Deep and proven client-centricity, business development, and relationship management excellence
  • Exceptional interpersonal, communication, negotiation and presentation skills
  • New client acquisition skills (i.e., pitching the value proposition, lead generation, initial customer contact and cold calling, asking for referrals)
  • Experience with emerging communications and technology (i.e., web based meetings, social media, Digital Banking and Mobile Applications)

Nice To Haves

  • Credit skills including assessment of risk and financial analysis, credit structuring/solutions and presenting the deal
  • Specialized industry expertise in a past role (e.g., real estate, healthcare, agriculture)
  • University degree, ideally in commerce, business administration, or related experience.

Responsibilities

  • Apply past business development experience for prospecting, and lead generation, to new and existing clients
  • Provide an exceptional client experience by delivering superior business and financial advice within a Client Relationship Team model
  • Collaborate and coordinate with a core group of expert advisors to create and execute a client contact strategy tailored to each client’s needs
  • Demonstrate portfolio management and risk mitigation through the review of financial statements identifying trends, monitoring risk, and assessing for credit restructuring
  • Leverage the expertise of RBC by identifying referral opportunities, making introductions together with appropriate referrals to RBC partners

Benefits

  • World-class sales and senior leadership training with countless development opportunities
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
  • A focus on work-life balance
  • A unique opportunity for personal and professional growth
  • Work in a dynamic, collaborative, progressive, and high-performing team
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